I had termites pest control came and took care of it. Also a leak in the ceiling in the kitchencame took care of it. They also replaced a back door the whole door Sebastian follow up several times to make sure everything was completed properly. I was very pleased with the quality and professionalism of work they did in my apartment thank you, Sebastian

This review is for IVAN & JOHANA! I’ve had a really positive experience with both maintenance and management here. Ivan is always responsive and takes care of repairs quickly and efficiently whenever something comes up. It’s clear he takes pride in their work and make sure everything is handled properly. Johana is also fantastic—super friendly, approachable, and always available when needed. Communication is smooth, and any questions or concerns are addressed right away. Overall, it’s been a great experience living here, and I really appreciate how reliable and attentive the team is.

I'd like to recognize Sebastian P and HOA ! I would like to express my sincere appreciation for your support and coordination throughout the roof repair and replacement process. Thank you to you and the team for your responsiveness and efforts in addressing the issue. The work has been handled professionally, and I truly appreciate the attention given to resolving it. Please also extend my thanks to everyone involved, including the vendor team. Thank you again for your assistance.

I’d like to recognize Ivan, the maintenance manager at Palermo Apartments in Pasadena. We’ve been fortunate to have him supporting our building for several years. He is consistently friendly, professional, and incredibly reliable. Every request I’ve submitted has been handled quickly, with clear communication about scheduling and excellent follow-through. The results are always top-notch.

I’m grateful that I found this agency on my journey to find a place for living. The person who showed me the apartment was very polite, helpful, and friendly. The apartment made me feel welcome and welcomed. The apartment is well maintained and provides the perfect space for a living. Thank you!