NexGen HVAC & Plumbing
Arcadia, CA
5 Reviews
★★★★★
I’ve been using NexGen for my home HVAC and plumbing needs since 2023. They have been consistently reliable and trustworthy, which is difficult to find in my area. Regarding cost, I’ve been able to cross compare and have found their estimates to be in the range of others, maybe slightly higher, but I haven’t gotten a last minute surprise on cost from NexGen. Regarding service, my service rep is able to explain the issue, the fix, and any possible other issues…very clear. They have always arrived within their quoted service window, and they are usually prompt to schedule a service visit. Great experience, consistently, and this latest service visit in July 2026 is no exception.
★★★★★
I had an excellent experience with NexGen Plumbing! They were professional, honest, and very knowledgeable. The plumber explained everything clearly, fixed the problem quickly, and made sure everything was working perfectly before leaving. The quality of the work was outstanding, and the price was fair. I truly appreciate the excellent service and would highly recommend NexGen Plumbing to anyone looking for a reliable plumber. Thank you!
★★★★★
Daniel was awesome! He texted me ahead of time to let me know he was on his way, which I really appreciated. Super professional, knowledgeable, and took the time to answer all my questions. He was easy to talk to, very personable, and gave great recommendations without any pressure. What really stood out was how thorough he was, didn’t rush and made sure everything was done right. Because of the great experience, we ended up signing up for the annual program. It’s always nice to see a young person take such pride in their work. Highly recommend!
★★★★★
Alfred came out and diagnosed the issue I was having with my HVAC system, luckily it was simple. But I also shared some concerns with my current system and he provided me honest quotes. In the past I have had companies try and take me to the bank. Not this time. I got great service, good quotes that were documented with pictures. I also worked with Heidi in the office. Best customer service from the 2 of them. Looking forward to working with them in the future.
★★★★★
Ever hear it takes Two to tango? It takes quality installation and service to install a new mini split carrier HVAC. I discovered why NEXGEN has the installation contract with the big BIG Home Depot brand!! Simply the best in every way. They take every step with care for each customer. Pride in the Home Depot brand and relationship is what it takes to get every job done. It a careful caring series of steps. Responding to the call! Helping find the product and price to fit each situation is step two and three the installation results in top performance of your purchase. They get the job and get it done and your family is warm and safe with the carrier product and NEXTGEN ‘s installation. They deserved my praise!!