Spectrum Store
Cerritos, CA
5 Reviews
★★★★★
Perla you deserve more than 5* You really save our day.Very professional, caring, knowledgeable, thoughtful and outstanding customer service. She helped us twice on the same day and made sure our issue was resolved. Thank you so much Perla you are truly an angel
★★★★★
I am so happy with the service they do for me because I don't find any problem to do what I am want for solve my problem so I wish I do a good decision to be at the store for help thank you very much for everything you've truly Juan Romano
★★★★★
My grandson's phone was transferred to my line. Because we did not have all of the information for him to keep his number, the employee recommended that he change his number, which he did. We were in and out in less that10 minutes. We were very pleased.
★★★★☆
I had to stop by Spectrum to return some equipment, and overall it was a decent experience. There were only two employees working at the time, and both were tied up helping other customers—one explaining mobile services and the other going over cable details, which naturally takes some time.
The wait was a bit longer than expected, especially since I was just there for a quick return. That’s really the only reason I’m giving 4 stars instead of 5. That said, I understand how things go—sometimes it’s just not fast-paced, and you have to be patient.
In a way, the experience reminded me that everything doesn’t have to move at full speed all the time. The staff was doing their best with what they had, and I respect that.
★★★★★
I just wanna thank Josh he got me upgraded to the iPhone 15 and. Did a trade in super fast was very cool if you come to this location try to ask for him if he is available highly recommend