Nicole is experienced and professional. She paid careful attention to all the details of the five properties (4 rentals and my home) that I am bringing over to Tower from another agency. So far, I have better coverage and lower premiums. I'm glad I switched to Tower and Nicole. I'm very pleased with the service I'm getting.

Our friend, Mike Cohen recommended Gerardo at Tower Insurance, for our Homeowner and Landlord insurance. We just met with Gerardo, and found him to be very helpful and straight-ahead. He gave us a very good insurance quote for a bundle with car insurance. We signed up with him and Tower, and are very happy with our decision.

I rarely do reviews, but Elsa and Jen were so patient, helpful, and professional helping update/upgrade my insurance, that their needs to be celebrated! Not enough room to go into detail, but they were incredibly clear, efficient, knowledgeable - had amazing and timely follow-up. I have Mercury Insurance primarily because I love all the people who work at Tower!

Our former agent died and the inheriting staff was less than accommodating. Much less. We called Tower and Tonie Kirksey was the absolute bomb. Excellent communication skills and she gives great phone, as well as competitive rates. I recommend Tower Insurance highly.

Tonie at Tower Insurance is the best! Securing homeowners insurance in the current post-fire Southern California market was incredibly stressful as a first-time home buyer, but Tonie went absolutely above and beyond throughout the entire process. She was proactive, knowledgeable, and consistently one step ahead — anticipating potential issues before they became problems and always having backup options ready to go. She also took the time to explain everything clearly and thoroughly, which I really appreciated as someone navigating this process for the first time. I never felt rushed or left confused. On top of that, she was able to bundle my auto policy and actually get me a better rate than my previous carrier, which was an unexpected bonus. Tonie made a very overwhelming process feel manageable, and I truly felt like she was advocating for me every step of the way. I would absolutely recommend her to anyone looking for an insurance agent who is responsive, experienced, and genuinely cares about her clients!