BAIT AND SWITCH. Stay away from this company! I was bait-and-switched by this company and would not recommend them to anyone. I would give a zero star rating if Google had that option. I called Sun Plumbing for a drain cleaning after I saw one of their vans at a neighbor’s house. I asked the plumber how much they charged for drain cleaning, and he said $150, but if I had $100, he could knock it out right then and there. I was busy and couldn’t commit to that, so I asked for a business card instead. A few days later, I called the main number to inquire about drain cleaning and was told it’s $125, with additional charges if not completed within the first hour. I scheduled an appointment, and a plumber arrived on time. However, instead of cleaning the drain, the plumber started clearing it with a drill-powered snake that looked almost exactly like the drain snake I own. After I asked if he was going to use any other tools to clean the drain, he said no—that was a different service—and that the drain was now cleared. He packed up and was getting ready to leave. I said, “I still need to pay you,” and he replied that the office handles that and would contact me. Then he left. I waited all afternoon for a call or email and did not receive one. The next day, I called to ask for the invoice so I could pay them and be done with it. I was told they had a backlog in processing and that I would be billed soon. It has been a week, and I still have not been billed. The drain that was snaked is now slow-draining again. I called to ask for the bill and to see if they would send the plumber back out to re-“clear” the drain. I was told it would cost another $125 because “anything could have gone down the drain since the last cleaning.” When I asked for clarification, I was told that drain cleaning and drain clearing are different services, and that for a drain cleaning it would be $200 per hour with a two-hour minimum, and then $200 for each additional hour after that. Am I wrong for feeling like I got scammed? P.S. - I was contacted to notify me they emailed me my invoice. I again expressed that I was unhappy with the service as the drain the "cleared" is in fact not clear. The lady on the other end said it would cost another $125 to fix..... do better please. If you are the owner of this company feel free to contact me so I can answer any questions that haven't been answered with the info I posted above.

Sun Plumbing truly saved the day for us! I texted Bobby (the owner) and within less than a minute he called me back. He immediately understood my situation, even guided me on how to work with the city, and got me on the schedule the very same day. He sent Aaron, who was not only extremely knowledgeable but also efficient and professional. Aaron knew exactly what needed to be done and handled everything with confidence—he absolutely saved the day! It’s rare to find a company that responds so quickly, communicates so clearly, and actually delivers top-quality service. Thank you, Bobby and Aaron—you’ve earned a customer for life.

It’s been an absolute pleasure working with Sun Plumbing for the past year. The technicians are not only highly skilled but also a joy to work with. They truly go above and beyond for every customer. Our prices are unbeatable and we’re proud to offer a wide range of services, including emergency and after-hours calls. I couldn’t recommend Sun Plumbing more to anyone looking for reliable, professional service!

I’ve had Sun plumbing come out to my cottage apartment multiple times. The first time they came out was to check my water heater. The plumber was prompt very professional and transparent. On this occasion he was able to get my Pilot light on (which can be daunting as not handy individual). He made me aware that my water heater was very old and was very old and probably on its way out. Ultimately Bobby and the gang made their way out to replace my water heater. I wasn’t home at time (left my back door open) but when I returned, I had a brand new water heater. Recently I had them come out to deal with some plumbing issues (water coming up from my tub). Again Bobby made his way over and was able to fix my dire plumbing issues. The plumbers at Sun are exceptionally good at what they do. They are prompt, professionally, will answers any questions for us layman. And kudos to the phone operator at sun plumbing she’s extremely helpful and kind as she helped connect me to a plumber when things were dire. Thank you very much to all of you at Sun Plumbing. I hope I never need y’all again but if I do I know I’ll be in good hands.

Sun Plumbing was able to quickly fix a broken main water valve shut off in my condo unit. They were completely professional and no non-sense. They told it straight and got it done exactly to schedule and what was discussed. They were dispatched to my home warranty case through American Home Shield (AHS). AHS gave Sun Plumbing and I the run around and did not want to cover anything. Even then Sun Plumbing worked with me to get everything fixed. I was pleasantly surprised by their customer service and was able to speak to the owner personally. Highly recommended, I would use them again the future.