They're great on the initial install. Just hope and pray nothing breaks, needs adjusted, or you need them to come back out -you'll have to wait 2 months. Office staff is not really service-oriented or empathetic - they appear to be too busy booking new appointments. They've lost me as a customer. I'm shopping their competitors.

Had the crew to our house, had to leave and go to work, when I got home I thought they had not done anything because my house was so clean, they had done it all and cleaned up after themselves like Professionals. I'm a contractor I know good work from bad and these guys are solid.

Extremely professional! Having been a ‘do it yourselfer’, I was very apprehensive about paying someone to do something I thought I could do just as good. Well, I was wrong. Onsite – Assessment Dustin came out to our remodel and gave me wonderful advice that had I want to do it myself, I could. We went room by room trying to determine if we needed Sonos, or ceiling speakers, etc.. Next we took it to the backyard. Dustin designed a killer system at an affordable price. Jessica sent over a very clear bid, even had cool photos of the items I’d be buying. Install: Dustin did a great job letting me know what I could do to help save money and areas that frankly his team should do – like program the amazing amp I got. Luis and Brandon came showed up on time and left early! (That’s a win when you are paying hourly right!) Luis gave me a few items I should consider in the future, extenders, adding another Sonos system, etc.. They cleaned up after themselves, and my place is ROCKING! I can’t wait to invite people over to hear the new system I got from PTC. (PS – my neighbors are going to love me!)