If you want a genuinely honest business who will do their best to help fix your computer problem, this is the place! There are so many businesses that offered what I was looking for (cracked laptop screen) and I did my due dilligence to get estimates for repair. There were so many outrageous quotes that it seemed like I would just have to replace the whole laptop. I decided to take my laptop to Experimax and Kevin was the best in trying to help fix my problem. Instead of writing it off as a generic outragous expense, he looked intensely for a second hand screen (to help save me money!) and worked hard to find it through amazon and ebay. He was so patient to help me find exactly what we needed and we finally were able to get the right match. As soon as it arrived, he fixed it right away and called me to update every step. My computer is back to normal and I am so happy at the work! Thanks Kevin for being a honest business that really wants to help. I will definitely take any other computer/phone repairs here if I ever need another (and you should too!)

Working with Kevin has been great. I came in looking for a gently used laptop because both my mom and her husband highly recommended him for repairs and purchasing computers. He was so helpful, answering all my questions and installing what I needed, with zero pressure. I learned a lot and appreciated his opinions on the different options I had. I went home with a nice used IMac Pro and a brand new iPad for a lot less than I was planning on spending on a new laptop alone. I was a little leery about buying used from just anyone. I have no doubt that if I have further questions or any issues, Kevin will be true to his word in providing any assistance I might need. I’ll be going back to purchase a phone soon. Thanks, Kevin

I recently took my Mac to Eperimax in Fountain Valley and had an excellent experience. Kevin provided truly outstanding customer service from start to finish. He was attentive, honest, and very cost-efficient, taking the time to explain what was going on with my computer without trying to upsell unnecessary repairs. Most importantly, he was able to get my Mac up and running again within just a few days, which was incredibly helpful. It’s not easy to find someone who combines technical skill with such great customer care, but Kevin absolutely does! If you need computer repair or tech help, I highly recommend Eperimax. Professional, efficient, and genuinely great service.

Great communication. I was unsure if the iPod I needed fixed was fixable. Sure enough, Kevin pulled it off. He provided a clear payment expectation and was able to fix what was needed right in the price range he quoted. Definitely recommend this business, Keven was wonderful to work with.

I’VE HAD A HORRIBLE EXPERIENCE THAT LEFT ME SADDEN, HORRIFIED, AND TAKEN ADVANTAGE OF. Went in to fix a broken iMac screen, was told it was simple and would be about a week cause they had to order the screen and install. A week later they told me they’ve ordered the wrong part and had to pay more on top of what I already paid cause the screen costed more, I should have taken this as a sign. After the repair I received my computer but now it had an overheating problem. I was told that it was the fan and it would cost only a $100 to fix, so that($200 extra on top of the initial quote)When this happened I thought hey why don’t I have them install a large capacity 4tb solid state drive aswell. This was another $100 dollar service. When I got the computer back the drive came up as a digital partition with the name changed to 4tb. So what was in my computer was nothing more then the original hard drive and a partition named 4tb and placed on the desktop to look like there was another drive. So it was just the original 2tb ssd. I brought this up to Kevin and he said to leave it with him and theyll fix it. The 4tb ssd was returned and was told to buy a smaller drive so it can work, tried to up sale me or bring another and theyll install it because I’ve already paid for the service. I was fed up and ask for the $100 back as a refund for services not rendered only to be told that I need to bring the computer back in so they can retrieve a SATA cable left inside after it’s removed I can get a refund. Questioned the the fake drive partitioned on my desktop only to be deflected with a BS answer that it didnt work, I didnt go back Bob later offered a refund for the whole repair after I brought this to his attention only if I give them back the screen but I couldn’t do this because during this I went ahead and installed the 4tb ssd myself. During the process I cracked the new screen because of a dumb mistake. It was over glued. So I told him I couldn’t return the screen because it was cracked and I just wanted a refund on the last service. During my installion of the second drive I also found a dusty old fan that was supposedly replaced with a new fan meaning Kevin lied that it was replaced to fix the overheating and there was no sata cable inside that they supposedly need to retrieve. Kevin acted knowledgeable and capable of doing this job but they have a third party who does the work, said the drive couldn’t be installed when it was returned. Guess what? I installed it myself and it works great. Initially I went to them to save time. I could have done it myself but I wanted to support a local business and Kevin was a cool guy to talk to. In the end it did not save any time and the incompetence I’ve experienced after this whole ordeal has left me with a sour taste in my month. For months I was trying to resolve this with the owner Bob. He ghosted me because he only deals with emails and was too busy with his life at the time of the incidents. Sold the business to a Lynn a couple of months later and I had to tell her this whole story. She couldn’t do anything and just apologized. Then I just brushed it off until I saw that this business had this google maps and Kevin’s and bobs name is mentioned so I thought I leave my honest review. They really are not professional when things go wrong. You can try to say you’re sorry Bob for my experience but it’s all just talk at this point. Cause recently before this review I have tried to email asking to resolve this with no luck. Went in May 2023 and paid around $750 by late July. Yes this repair took months. I only wanted the last $100 dollars refunded for a service not performed that’s when I realized I was lied to and taken advantage of. A digital partition as physical drive isn’t going to fool a tech savvy person that know how to explore a computer. I can only imagine the older folks with no tech knowledge that theyve gotten cash from. It’s so sad. Thanks for reading this, it feels a little nice to let this bottled anger off my chest. Also to anyone going to them, please be aware.