Let me start by stating what's fair - they sold our home, within the time frame for a decent price. Nobody can take that away from then. So why the 2 stars? - Mostly because they just don't communicate. one weekend she was traveling (for vacation), another because someone had the flu. We had to beg her to talk to her, over and over, in very important dates. We left messages that often took a day to answer. She, more often than not, didn't answer the phone right away or within the hour. We had other RE agents before, but none were this unresponsive in crucial time. - She wanted to stall. We agreed on Jan 6 as a showing date, she pushed it to the 13th.. admitedly, she brought it back to the 6th, but what wasn't clear to me, is why do we need to work on doing this ,and do what felt like begging, when it's her job to make us happy to being bound to an agreement. She stalled again when she was "waiting" for her husband's input on some inspection, which could have only taken another 2-3 days over a weekend.- of course, he had no real input (and I am sure she knew that) - but why not install if she could in a time of real stress. - We had to keep our alarm system there, for insurance purposes. She didn't fight for us, at all, when we wanted it to be part of the deal (to save us the hassle), and once the deal was done and she got her 2.5% , she couldn't care less if we asked her to send it to us across the country. It would have been a minimal gesture, which she didn't do. - Let's be honest, selling a single family home in Garden Grove for its zestimate is not hard. Team Tackney are NOT on the cheap side (we got offers as low as 1.5%), but what we expected is responsiveness and courtesy - all they cared about was money.

Best Agents in Our City! Jennifer & Geoff (Tackney Team) were a wonderful team to work with when selling my Mother’s home in Garden Grove through Probate. They were always available, and very knowledgeable! Their expertise resulted in us getting over our asking price, and saved us thousands. We were always treated like family and consider the Tackney Team the best ! We would definitely use them again! Thank you so much!

We couldn’t be more grateful to Nancy and the entire Team Tackney crew for helping us buy our dream home! Nancy was truly incredible—she played a vital role throughout the entire process and made everything feel seamless. Her deep knowledge of the area (having grown up here) was invaluable, and her kindness, patience, and understanding—especially with our tight 3-week turnaround—meant the world to us. Nancy was always available to answer questions, guide us through every step, and coordinate all the moving parts. Team Tackney as a whole does a fantastic job showcasing the unique charm of West Grove (we loved their YouTube videos), but we want to give a special shoutout to Nancy for going above and beyond. We truly can’t recommend her enough!

Jennifer and Geoff Tackney were assets to my selling experience. It was my first time selling and they provided me the information about the process in a timely manner. They are very knowledgeable regarding the market and trends. Their full service approach made being the seller a much better experience than I could have imagined. I highly recommend this team to whomever is looking for a professional experience.

We want to share our heartfelt gratitude for Team Tackney, who made our first home-buying experience truly amazing. They were kind, understanding, and incredibly patient throughout the entire process. It took us six offers, but we finally found our dream home, and we couldn't be happier! A special shout-out to Titus, who was an absolute pleasure to work with. His exceptional negotiation skills and calm demeanor were invaluable. He shared his knowledge about the home-buying process and gave us insightful advice on what to look for in a new home. We can't thank him enough! The entire team was fantastic, and each member played a crucial role. We're especially grateful for Jeff's help with the complicated paperwork and Pearla's outstanding administrative and notary support. Although we faced challenges with the escrow company chosen by the buyers, Team Tackney was there for us every step of the way. They kept us grounded and made sure everything was resolved in time for closing. Thank you, Team Tackney, for making our first home-buying experience a memorable one!