Loved our service today!! Your representative was amazing!! He stepped in last minute because the regular rep was out sick! He went way and beyond and was so accommodating & polite! 😎

I usually get every other month service, and I also don't seem to have any problems. However, I think they changed the policy on what they can legally do to keep rodents away, and no longer fill the bait stations. This morning, I found a dead rat by my backyard patio furniture. I called Orkin and they had someone out the same day to take the rodent away. The technician came, knocked on the door, and when I showed him where it was, picked it up by the tail with some sort of tool that looked like pliers, and took it away. What happened after that, I don't know, but I'm so happy Orkin was able to come the same day!

Oscar was fantastic!! We have used 3 other pest control companies since moving into this home and this was by far the most thorough first treatment I have seen. He spent so much time going inch by inch in our house and was so respectful of the time I needed him to be at our home to avoid our children being there. So far very happy with Orkin!

I have been using Orkin for many years and they always do a wonderful job. Ralph is extremely professional and if for some reason I am not 100% satisfied he comes back out again. I recommend them 100%.

Absolutely the worst company I’ve dealt with as a property owner. Orkin sent a technician to lay traps in my attic, but he was clearly untrained and unaware that walking all over the attic was unsafe. As a result, he fell through the ceiling, causing insulation dust, debris, and rodent contamination to spread throughout the bedroom, hallway, and even into the living room. When the branch manager arrived on-site, his immediate response was to suggest that my tenants "just sleep in another room." After lengthy discussions and only under the threat of escalating to upper management, Orkin reluctantly agreed to provide a hotel for my tenants—for just one night. They even expected my tenants to take their contaminated bedding and clothes to a laundromat themselves! To make matters worse, the manager also fell through the ceiling while attempting to repair the damage. While they eventually patched the drywall they damaged (and admitted fault for), Orkin branch manager had completely refused to address the costs the damage caused me and my tenants. This includes compensation for professional cleaners I had to hire, rent credit I had to give my tenants for their inconvenience, tenants damaged belongings, time they needed to take off work to deal with this incident. I’ve spent 4 weeks trying to resolve this, contacting customer service only to be hung up on and sending emails to corporate that remain unanswered. This lack of accountability and professionalism is shameful. I had to resort to email blasting all the executives and threatening legal action to get a response and they finally reimbursed me. I'm grateful to the supervisor who finally reached out and was very apologetic. I wish it hadn't come to that and taken a couple months of angst and stress for me and my tenants.