I recently stopped by for a tour of the apartments and had a great experience. Joseph was extremely helpful, professional, and informative throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made me feel comfortable without any pressure. His knowledge of the property and attention to detail really stood out. If you’re looking for someone who genuinely cares about helping people find the right place, I highly recommend asking for Joseph. Thanks again for the excellent service!

Joseph handled an issue in our family’s apartment quickly and professionally. He was responsive, communicated clearly throughout the process, and made sure everything was taken care of in a timely manner. We’re very happy with the service we receive at The Village and appreciate the attention and care shown by the property management team. Thank you Joseph, for your excellent customer service!

Joseph and Crystal are by far the most professional people I have ever met they go above and beyond ensuring we love our apartment always there to assist immediately and always happy to answer any questions. They are sincere about their job and they put all their love behind it people like this are rare to find who put passion in their jobs and truly care. True door Property Management is by far the best company to run your complex I have loved my experience living in the village apartments the past year, extremely peaceful environment, kept extremely clean and the landscapers are awesome ! In the past year I have not had a single issue or a single complaint anyone who complain about these apartments must be very bad tenants.

My stay at the village apartments was amazing. The management team (Joseph and Crystal) made both our move in and move out seamless and our stay pleasant. They have prompt communication and understanding for residents and are quick to meet any of our needs. My stay at the village apartments would not have been what it was if it wasn’t for management. Thank you again for everything Crystal and Joseph. Highly recommended!

This location in Irvine is the best! Mary and Grant are quick to respond to messages and problem solve even if they are not directly related to the issue. Customer service is a top priority for them both. They are patient, understanding, and definitely empathetic. As a home owner and a renter, I would definitely recommend home management to these two. They respond to potential tenants and will definitely work hard to get your property leased to the best applicants. 5 star service!