I paid for the deep clean service. Overall, very professional and nice staff. Pleasant to work with. I would say don’t waste your money on the deep clean however. Spending over $300 on a deep clean of a one bedroom apartment seemed worth it if every corner was “deep” cleaned. I have pretty high standards of cleanliness though so filter review with knowing that. Be specific as to what you want done. Floors still had cat litter along the carpet, top of fridge had not been wiped down, windows hadn’t been windexed, light fixtures still covered in dust, as was the bathroom vent, cabinets faces not wiped down, and the floor looks like it was just quickly swiffered instead of a real good mop. They asked when they arrived what areas to focus on and I’m wishing I had made a list. They were very kind and communicative. I would recommend to just pay for the basic cleaning for upkeep. I told company right away and they offered to have someone come back and fix everything but If you can’t do it right the first time…. Very nice and pleasant people to work with, just be specific as to what you want done. Beside all the negative they were very great I would just say overpriced.

Marelia cleaned my house today, this is the first time with her, and she did a wonderful job. She was sweet and thoughtful and detail oriented. I love coming home to spotless floors 🥰

Flor’s team did an amazing job. This was their first time cleaning my home. We did a walk through, clarified what was covered in the standard cleaning and they got started. My home is sparkling clean. Flor’s team was quick, easy to work with and had great communication!

Providing last-minute information regarding the gas fee is unacceptable. I do not mind paying the fee however, notifying me on the day of the service, with the alternative being cancellation, reflects poor business practices. Additionally, several areas were missed during cleaning. The bathroom and shower were not cleaned properly, and the areas under the beds were not swept.

I hired this company for cleaning and carpet services and I was very disappointed with the outcome. For the price I paid I feel like I should’ve received a refund for their mediocre services. They missed the baseboards, windows, blinds, cupboards, crevices in the stove, and handrails. I had to go back through and do it myself. The carpet cleaner tried removing a stain in one of the bedrooms and was unsuccessful and told me it was impossible. He also did my stairs and other bedrooms but the carpet did not look much different after the cleaning. I hired another company and they were able to get rid of the stain and did a really good job on the stairs and other rooms. I contacted OneTouch and they offered to come back but I had already moved from the state. I would NOT recommend them to anyone!!