Express Electrical Services
Los Angeles, CA
5 Reviews
★★★★★
We’re extremely pleased with the work from Express Electrical Services completed at our home. Josh and JC arrived right on time and made a great first impression. Josh thoroughly reviewed the project with us, which involved upgrading our outdated 1950s electrical panel along with replacing all wall outlets and several light switches—a substantial two-day job.
Once the panel upgrade was finished, Josh walked us through the newly labeled system and clearly explained the next steps for the city inspection, which we passed without any issues. Throughout the entire process, both Josh and JC were professional, courteous, and respectful of our home. They kept everything clean and made what could have been a stressful project feel easy and well-managed. A truly great experience from start to finish. We would not hesitate to recommend Express Electrical Services to anyone who is looking for an electrician.
★☆☆☆☆
I called them over a doorbell malfunction on a Friday afternoon and the receptionist said the earliest they can get to me was on a Monday from 1 to 4. The day before I get a text message to confirm the appointment with a time limit before they automatically cancel it. I confirm and wait for them to arrive.
Monday rolls around and I kept waiting until the techs are over an hour past the time window. I sent a text and got a reassurance that they're still on their way or I could reschedule. My situation was urgent so I opted to wait. Four more hours pass and I ask if they can still get the equipment needed to perform the repairs at 9PM.
The answer I got tipped me off that I was talking to an AI chat bot the whole time. I doubt it even bothered to alert the techs that my property was still on rotation for that day. I ended up canceling my appointment with them and looked elsewhere. Don't bother with these guys, they don't use real people for customer service.
★★★★★
I had a power surge and the lights were no longer working and when I reinstalled new dimmers myself they sparked and got damaged. Jay from express electrical services came and was very friendly and thorough assessing the situation, he gave me different options and addressed and fixed the issue. Thank you Jay! You did great.
★☆☆☆☆
Tread very lightly from using this company!
We needed emergency services due to all power going out at my mom’s house. We new upgrades were necessary but $32,851.98 later to remove 100amp breaker panel and add 200amp breaker panel, pull wires and add new wire, removed old outlets and added new outlets. We were told all old outlets would be patched, nope they left holes wide open in every room after service was done. It’s been nearly a month since work was done and been battling to get a receipt. They seem to think it’s ok to take peoples money in full when work is done but don’t give a receipt in return. I’ve reported this to BBB.
The work they did in my opinion doesn’t equate to $32,851.98 will never use this company ever again in future, absolutely disgusting company. Look at the photos these were when they said the job is done.
★★★★★
Had quite a few odds and ends done by Express Electrical. Jacob and Michael were here for a few days, and were so pleasant to work with. I felt safe and confident about the work they did. Very pleasant experience and I will definitely use them again in the future.
In addition to the photos below, they did much work rewiring in the attic also.
Installed a new dedicated circuit for our new electric stove as we are switching from gas. That was a very large project and the main reason we contacted Express Electrical.