This review is long overdue. And full disclosure, we know William personally. We've also been clients for years with an apartment building here in LA, rentals out of state and my husband's business. He's the guy you want on your side when something bad happens. They'll review your entire situation, bring to you what actually makes sense and convey it with real examples so you can understand it. You'll get it straight, even if it's not entirely what you want to hear. Doing the right thing is a hill they'll die on. This dedication was especially clear when we faced a severe plumbing and habitability issue; we needed to file a claim for the repair and remediation at lightning speed. While coordinating with everyone involved was brutal, William personally walked us through the entire process over a weekend. We have worked once with another agent long ago, and no one comes close to William's responsiveness or frontline knowledge. As another business owner/investor, it's genuinely impressive to work with a true professional. We're glad to have him on our team!

William and the team at Broadway Insurance Services provided phenomenal service from start to finish. I had a few specific requests and needed some adjustments made along the way, and William listened carefully, accommodated everything seamlessly, and got me a great deal on my policy. Communication was completely on point, he was responsive, proactive, and made the whole process smooth and stress-free. I couldn't be happier with the experience and highly recommend them

I highly recommend this insurance agency for commercial real estate in California. I have used them for years, and the renewal process is always quick, easy, and well organized. They provide excellent rates, respond quickly, and are professional, proactive, and extremely thorough. Commercial real estate insurance in California can be challenging, but they make the process smooth and stress-free. Great service and a pleasure to work with!

William assisted me in securing homeowners insurance at a time when it was difficult to obtain. I also appreciate him proactively checking in with me each renewal period. This year, he successfully found me an insurance policy that is not only more affordable but also more comprehensive. I highly recommend his services.

After converting my single-family home (in Mid City) into a duplex and rebuilding the detached garage into a 1 bed ADU at the same time, I needed very specific insurance coverage and quickly learned that few brokers in LA actually want to deal with a project like that. Another agency I briefly spoke to really dragged their feet and quietly ghosted me. Seemingly too many moving parts, no easy fix, and likely not enough commission to justify the effort. Broadway was the exception. From builders' risk all the way through final coverage, William made the process simple and straightforward. This was beyond just getting the job done, he took the time to explain the LA/CA insurance market in a way that made me a smarter, more understanding investor going forward in how I look at risks. If you're a homeowner, a new property investor, or a tenured one (which I've heard is really Broadway's specialty), do yourself a favor and reach out to William. A good independent broker is worth their weight in gold, and Broadway has proven that to me time and again.