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A Step Above Pest Control
Los Angeles, CA
Pest Control
★★★★★ 5.0 (5 reviews)
5 Reviews
★★★★★
If I could give more than 5 stars, I absolutely would! Anyone who’s ever dealt with a pest issue knows how stressful and overwhelming it can be. From my very first phone call, Tonya and the other wonderful lady in the office made me feel at ease. They were always pleasant, uplifting, compassionate, and genuinely kind. That may seem like a small thing, but when you’re already stressed, it means so much. The technician who came to my home today was outstanding. He was friendly, knowledgeable, understanding, and incredibly patient. He took the time to answer all of my questions, explained everything thoroughly, and made sure every step that needed to be taken was taken. I never once felt rushed. The biggest thing they gave me today was peace of mind. Knowing my home has been properly treated and that I have a team I can trust is truly priceless. Thank you, Tonya, the office staff, and the technician for your professionalism, kindness, and exceptional customer service. I highly recommend this company to anyone looking for an exterminator that truly cares about their customers.
Pjw W  ·  Jul 23, 2026  ·  Google
★★★★★
Had a great experience. Juan was very professional, knowledgeable, and thorough. He took the time to explain what he was doing, answered all of my questions, and made sure to treat the areas where I had been seeing the most spider activity. Really appreciated how friendly and efficient he was. Would definitely recommend!
B B  ·  Jul 6, 2026  ·  Google
★★★★★
Juan was, without question, the most thorough pest inspector we’ve had in over 20 years. What impressed me most was his attention to detail and willingness to go above and beyond. Throughout all the years we’ve had pest control services, no one had ever taken the initiative to move our refrigerators and inspect behind them. Juan did. He identified an area where we had visually seen roaches, carefully moved the heavy units, and treated the source of the problem instead of just addressing the symptoms. Beyond his professionalism and work ethic, Juan was incredibly friendly, respectful, and easy to talk to. He took the time to explain what he was doing, answered our questions, and made us feel confident that the issue was being handled properly. It’s rare to come across someone who combines expertise, diligence, and great customer service the way Juan does. We would gladly request him again for future service visits. If Juan hasn’t already received a raise or promotion, he has certainly earned consideration for one. Employees who care this much about doing the job right are hard to find. Thank you, Juan, for setting the standard for what excellent service looks like.
Jason Ho  ·  Jun 4, 2026  ·  Google
★★★★★
Amazing experience with Aaron ! He was very helpful as so was Lindsey! They really helped put my stress at ease with this car fumigation. Many places do not do cars and I’m thankful this amazing company has that option ! Pricing is reasonable as well! If anyone has a car fumigation issue please Check them out you won’t be disappointed!
Martha Sosa  ·  May 20, 2026  ·  Google
★★★★★
Aaron was such a great exterminator! He’s incredibly nice, honest, and trustworthy. From the beginning, he told me he would take care of my home like it was his own, and he absolutely kept his word. He made me feel confident that any pest issues would be handled properly and thoroughly. What really stood out to me was that he went above and beyond — he even helped clear some spider webs around the house when he didn’t have to. That level of care and attention says a lot about his character and work ethic. I’m a really happy customer and truly appreciate all his help. Highly recommend Aaron!
Ping Alldredge  ·  May 7, 2026  ·  Google

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