Computer Ahnex
Los Angeles, CA
Computer Ahnex provides same-day computer repair and IT services for Mac and PC users in Koreatown, Los Angeles. They offer 25 years of experience in hardware and software solutions, including data recovery.
5 Reviews
★★★★★
Excellent customer service. Came in as a walk in for a keyboard replacement and service was completed by the end of the day. The level of professionalism and customer service provided by the staff is a rare thing to find these days. If I could give more than 5 stars I would.
★★★★★
Took my computer in because it wasn't turning on and I needed some professional attention. The technician Ty welcomed me in and listened carefully to all my problems.
The level of hands on service was incredible. He spent quality time on my machine, expertly worked through all the issues and made sure every port was functional. The entire experience was relaxing, satisfying, and surprisingly intimate for a computer repair shop.
When I got my PC back it was performing harder than ever. If you really want someone who knows how to really handle hardware this is the place and Ty is your man.
★★★★★
I accidentally spilled coffee on my MacBook Air while I still had payments left on it, and didn’t bring it in for a few days. Despite that, they cleaned it so carefully and thoroughly that it’s now working perfectly again.
The owner and staff are incredibly kind and clearly very experienced. They handled the problem quickly and professionally. I’m truly grateful for their help.
Highly recommend. ⭐⭐⭐⭐⭐
★☆☆☆☆
I was scammed here out of hundreds of dollars by the owner. Came in with random shutoffs for my computer and they said all my parts were bad and old and that I needed to replace it, so I did, including the CPU, motherboard, fan, and power supply. It was a lot of money but I needed it working ASAP so I left it with them.
It turns out they replaced my old 3700x CPU with a worse one 5500, so I called and asked them to replace it and give me back my old CPU (which by the way wasn't broken and worked fine). So i returned and the owner Robert said he would replace the CPU and the fan for free over the phone.
And when I got there a week later, he said he can't honor that and that he needs to charge me 65 to install the fan (which I tried myself later at home and did it in 10 minutes?????). And then later told me when I came back that it was shutting off randomly, and they couldn't figure out the issue and made me wait the whole day, said it might be the RAM, the motherboard, whatever. Got me to buy extra RAM for $300 and a more expensive ASUS PRO motherboard used for $320 (im thinking they overcharged me for this too cuz these were all used parts).
And at the end they seemingly got it to work but my pc was still broken when I got back home. Kept shutting off. They charged me $422.50 for 6.5 hours of labor of after seemingly telling me they can switch out the cpu.
At this point theyve grossly overcharged me for literally everything, and never fixed my computer. Made me waste the whole day sitting and waiting, and I have a feeling either they don't know what they're doing or they will inflate and complicate stuff to suck more money out of you.
I needed my pc working so I opened it back up and fixed it myself. It really wasn't as hard as they were claiming. I replaced the cpu with the old one they tried to keep saying it was broken and it was working. It literally didn't take more than an hour. They are predatory scammers and they will inflate the job so they can get more money out of you. I have asked for a refund because the repairs werent done. I haven't heard back. I will never return to this predatory scamming shop.
★★★★★
I recently visited Computer Ahnex, and I couldn’t be more impressed with the service I received. I was dealing with a pretty stressful issue—bent pins on my CPU and a heatsink that just wouldn’t let go—but their technician Tye went above and beyond to help.
Tye handled everything with incredible skill and patience. He carefully straightened the CPU pins (something I definitely didn’t trust myself to do) and managed to separate the CPU from the heatsink without causing any damage. You can tell he really knows what he’s doing, and he explained everything clearly along the way.
Thanks to Tye and the team at Computer Ahnex, my system is back up and running perfectly. A huge thank you to Tye for his expertise and professionalism—absolutely amazing service. I highly recommend Computer Ahnex to anyone needing computer repairs!