I received a message on WhatsApp from RArnett claiming that he would assist me in getting my “details” from my hacked Facebook account. After several thousands of dollars and many broken commitments I still have NOTHING. He is now saying pay 500.09 more and I will release the details immediately. He has said that 4000.00 dollars ago. Do not fall for his scams. The address on this profile is for Generation IX. So use caution in dealing with Generation IX as well. 4/17/2026 updated “Richard Arnett” told me I had to pay 500.00 more to received the “details” to restore my Facebook account. At 2:15 pm today I sent the payment via Bitcoin per his request to release the details. As of 4:30 pm claims did not receive. Block Explorer confirm the funds were withdrawn. So if you’re looking for their services all they will do is take your money and you will get nothing.

I have had many great experiences with Generation IX especially Anthony. He is very patient and attentive and answers all of my questions - and I have A LOT! Very professional and cares about what he is doing. Highly recommend :)

We have a 45 person, multi-office architecture firm in Los Angeles that needs frequent cutting-edge support. Generation IX has been critical to keeping that cutting edge sharp, as well as providing reliable maintenance (both preventative and ongoing) to our systems and network infrastructure. We've been a long-time client of theirs, and have no plans to look elsewhere anytime soon. Always reliable, and with a strong emphasis on direct client relations - their team feels like an extension of our own. Proud to work with them as one of our support vendors.

I am delighted to share my exceptional experience with Anthony C, who provided unparalleled IT support that exceeded all my expectations. Anthony demonstrated remarkable proficiency in handling a variety of IT issues, including troubleshooting software glitches, optimizing system performance, and ensuring data security. Their comprehensive knowledge and expertise were evident throughout the entire process. What truly sets Anthony apart is their exceptional problem-solving skills and ability to communicate technical concepts in a clear and understandable manner. They approached each challenge with professionalism and diligence, consistently delivering effective solutions promptly.

Generation IX has been great for our company! Their engineers are very skilled and professional and always a pleasure to work with. Anthony and his team always do a stellar job when it comes to my computer needs!