I had my two-story roof replaced and the whole experience was excellent. My roof was very old and had a major leak that we thought had already been repaired when we bought the house, but it turned out the earlier repair was done in the wrong area. Before signing the contract, I spoke with Erick and asked if anything could be done right away to protect the home. He quickly sent Timothy out the very next morning, and instead of just putting up a tarp, he was able to stop the leak immediately. The paperwork took the longest part of the process, but once approvals were in place, the roofing work moved fast and the crew stayed organized and professional. The new roof was completed within about two weeks, and the team kept me updated the whole time. They were reliable, responsive, and clearly knew their roofing work. It was a huge relief to get the leak handled quickly and have the full roof replacement finished before more seasonal rain arrived in Mission Viejo. I highly recommend them to anyone who needs roof repair or a full reroof.

I have reached out several times over the past while for roofing and exterior work, and every experience has been very helpful. Asher at the front desk has consistently gone above and beyond, answering my questions, handling concerns quickly, and pointing me in the right direction through each step of the process. We have worked together through a few home improvement projects, including fascia, soffit, and a full new roof installation. The communication was clear, the scheduling was smooth, and the roofing team made everything feel easy and well organized. It really stood out how attentive and dependable Asher was from start to finish. It is rare to find someone so friendly, knowledgeable, and committed to great customer service. The whole experience with the roofing work was positive, and I truly appreciated the support, professionalism, and care throughout the project in Mission Viejo.

I have been telling everyone how much I love the Solatubes after having them installed. They have been a great upgrade for the house, bringing in natural light and making the rooms feel brighter and more open. What stood out just as much was how easy it was to work with Alston Roof's Viejo throughout the whole roofing and installation process. Asher, the installer, was extremely helpful and professional. When he first came out, he was honest and explained that the roof was in poor condition and that installing the Solatubes right away could lead to roof leaks later. I really valued that kind of straightforward advice because it showed he cared about doing the job the right way instead of rushing through a quick install. That level of honesty gave me a lot of confidence. Erick and Timothy also pointed me in the right direction for the roof work, and that turned out to be a very good experience as well. Once the roof was replaced, Asher returned and completed the Solatube installation with great care and skill. Everything came together smoothly, and the finished work looks excellent. I highly recommend the Solatubes, especially when the roofing and installation are handled by people who are knowledgeable, honest, and focused on quality.

My roof needed repair after tree damage, and once the tree was removed it turned out the whole roofing system had to be replaced. I got three estimates and chose this roofing company mainly because of Erick’s great customer service. He was honest, explained the roof work clearly, and made sure I did not pay for repairs that were not needed. He also stayed on top of the insurance process and worked hard to help me get the coverage included in my policy. The whole roofing crew did an excellent job. They were fast, professional, and kept the job site clean from start to finish. Erick really stood out because of his dedication, clear communication, and commitment to quality roofing service.

If you need a new roof, don’t wait to hire this roofing team. asher was the project manager for my roof replacement, and he was one of the kindest and most genuine people i have worked with. these days it can be hard to find solid customer service, but he stayed on top of every part of the job from start to finish. He replied fast to calls and texts, showed up on time for every appointment, and explained the roofing process in simple terms. He answered all my questions about materials, scheduling, cleanup, and what to expect during installation, so i felt comfortable moving forward with the project. The roofing crew came early in the morning, introduced themselves, and got right to work. They were polite, organized, and clearly knew what they were doing. asher was also there on install day to make sure the contract details were followed, the crew had the shingles and other materials they needed, and the whole roof job stayed on schedule. I also appreciated how carefully they protected my property during the tear-off and installation. They kept an eye on debris, worked neatly, and cleaned everything up well when the job was done. The new roof looks great, the workmanship is strong, and everything feels secure and weather ready for the hot sun and regular seasonal conditions in CA. Very happy with the service and the finished roof.