Technician Paul from AirTro was exceptional and professional. Rapidly and accurately diagnosed the situation in the heat of the day (>90). We requested a simpler thermostat or control which he set up and explained. Great service with integrity.

These people are not trustworthy, their technician came out and serviced my AC, he took the plastic cover off my wall unit and did not put it back on. I asked them to replace it since it was there before he started. They said NO, Matt the technician said he put it back, NO he did not. But they are going to take his word for it, the hell with what the customer says. They won't replace the cover either. Its a little plastic cover that could and should be replaced by them since THEIR technician lost it!!! Rude, and don't care attitude. What happened to customer service and keeping the customer happy? These people DON'T CARE!!!! I don't care how long they have been in in business, they have lost the values of what a GOOD COMPANY they used to be!!! Horrible, Horrible customer care and service...Susan

We've been Air-Tro customers for over 20 years and the HVAC system they installed for us in 2005 is still going strong because of their excellent care and maintenance. This spring, Paul expertly diagnosed and fixed a leaky part, which should keep our unit running for the rest of its life. We are so grateful to Paul and the whole Air-Tro crew!

We had a very old A/C & heating unit that needed top be replaced.. The estimate seemed fair, and the service guys who did the replacement di a great job..They were easy to work with and always left the work areas really clean. We were totally satisfied with working with Air-Tro.

We had a great experience with Air-Tro. They consulted with us about our project on the phone and made recommendations about the work to be done. They sent out a representative - the same one who came out 10 years ago to work on our vents. He had the records from the previous installation and was able to create an estimate from the detailed records. The workers arrived on schedule and completed the job in the time estimated. It all went very smoothly and we are pleased with the results. Air-Tro employees know their business and and do good work. It is a pleasure doing business with them.