We have relied on Elmco Insurance for our personal and business insurance needs for many years. We have often recommended Elmco to family, colleagues and clients, because the entire team at Elmco always delivers outstanding customer service.

I've been with Elmco Insurance in Santa Ana for several years. Elmco has helped me in finding good insurance policies for my 3 residential properties (sold one in 2022) and in dealing with the insurers to control my insurance costs. So naturally I think Elmco is good, and that's the reason why I've stayed with it for many many years. But one incident happened more than a couple months ago makes me think that Elmco is not only good, it is excellent. The insurer of my main residence sent me a letter saying they are not going to renew the homeowners insurance policy, citing a reason that I've never heard of during my 46 years as a homeowner. Even a few days before I received that letter, Mr. Shane Schneider, an Elmco agent, had informed me about the insurer's nonrenewal decision. He then spent lots of time and efforts in a period of several days to help and guide me in communicating with the insurer, to take and send them pictures addressing their concerns, and to convince them to reverse their nonrenewal decision. A few days ago, the insurer agreed to renew my policy, and that took a huge load off my shoulders! Given current property insurance market conditions in California, which make it very difficult to many homeowners, I think Mr. Shane Schneider's services for me are outstanding, and Elmco as his employer is an excellent company. Excellent companies always have workforces with people as good as, or nearly as good as Mr. Shane Schneider.

We have been a customer of Elmco since the 1980's.Excelent service. all the agents will take the time to explain every thing. When ever we had any problem with any other insurance company over fault or deductible's the agent would go too bat for us. This is the best company we have ever dealt with. We can't imagine that there is any company better.

The customer service at Elmco Insurance is second to none! They worked hard to create a policy that met the needs of our business and communicated everything clearly so we could make an informed decision. We've been working with Elmco for decades and recommend them to everyone!

We've been with Elmco for over 10 years. They are quick to respond to questions, and are knowledge. I had an unusual occurrence with our dog and a neighbor. It could have been a big problem, but the staff gave me some great advice and crisis averted! Elmco carries my home, auto and business policies. All around terrific company.