Tina and Pierre at New Image Plumbing and Rooter put me at ease after my 15 year-old flash water heater died. Other companies gave me ridiculous quotes, but New Image didn't. I was treated with respect and honesty, kindness, great service and an estimate that was accurate and fair. I will be using their services again!

I've used New Image a few times for plumbing needs and they have been wonderful. They replaced my leaking water heater with a new tankless water heater within one day over a holiday weekend. As always they explained everything, gave me options and useful information to allow me to make the decision that best met my needs.

I recently had a great experience with this plumbing company. They came out to fix a leaking faucet and also handled a drainage cleaning issue in my home. From start to finish, the service was professional, efficient, and reliable. The plumber arrived on time, quickly identified the problem, and clearly explained what needed to be done. The faucet leak was fixed promptly, and the drainage cleaning was done thoroughly and everything is now working perfectly. I really appreciated how clean and organized they were, leaving no mess behind after the job was completed. I would highly recommend them to anyone needing plumbing repairs or maintenance and will absolutely use them again in the future.

Exceptional service from New Image Plumbing. We faced a sudden flood at 5:30 PM, and Pierre managed to have everything under control and repaired within the hour. The turnaround time was impressive, and the quality of work was spotless. What truly stood out was his professional guidance; Pierre took the time to clearly explain the situation, identifying what required immediate action and what could wait. Even for an after-hours call-out, his pricing was incredibly fair and transparent. Truly a seamless and stress-free experience during a chaotic situation. Pierre is a true professional.

I'm so glad I found this local company! They were able to come out the same day after I called in a panic since we had no hot water. They replaced an old/dysfunctional water heater with a tankless system the next day. Also noticed some old pipes that were leaking that they repaired. Amazing customer service from the office staff to all of the team- Pierre, Refugio, Pedro and Pedro have all been super nice, trustworthy and do good work. Highly recommend!