Xantrion
Pasadena, CA
Xantrion provides comprehensive managed IT services and cybersecurity solutions for retail businesses in the Los Angeles area. They offer industry-specific expertise, including SEC and HIPAA compliance, and are a Microsoft Premier Partner.
5 Reviews
★★★★★
My request was handled promptly by the Xantrion team, which helped ensure a smooth onboarding process for our new employee.
★★★★★
The technician was efficient, friendly and helpful. Communication was excellent and my issue was promptly resolved. Thank you!
★★★★★
Xantrion is efficient, professional and extremely effective in it's response time. I placed my call with them, and they were able to resolve my issue quickly. They are polite, and professional at all times. If you need managed services for your firm, I suggest you use Xantrion.
★☆☆☆☆
Xantrion’s biggest weakness is its leadership. There is a clear lack of accountability, slow decision-making, and a persistent gap between what leadership promises and what actually gets delivered.
Issues were addressed only after repeated escalation, and even then, follow-through was inconsistent. Instead of proactive management, the approach felt reactive and disorganized, which directly impacted service quality.
Based on my experience, I would not recommend Xantrion to any business.
★★★★★
Xantrion has always been very responsive and helpful every time I need Tech support. My most recent experience with Xantrion remains the same! The technician ensured that my issue was resolved thoroughly and promptly. High-level support and good customer service. Ryan was resourceful, pleasant and professional.