JC flooring hired his pal Gerald to write a report relieving them of any issues with their wooden floor. After 1-2 months the floors started cracking and peeling off on superficial levels. Gerald is rude and does not do much as he is paid by JC flooring so why would he write a report reflecting the issue is from the wooden floor. He will lose business with them. I found their review that they highly recommend him cause he has their back in the claims. His reports do no reflect the issues. Stay away from hiring him. I could not review him prior to him coming to visit us or else I would have kicked him out. I am reporting this illegal action to BBB as well for bad business.

Gerald is a nice, friendly guy but definitely won't be using him again. We had issues with our floor nearly 7 months after installed. Our floor supplier set me up with Gerald to perform inspection. He came for literally 10 min with actual inspection being 5 min of that. He claimed we had moisture beneath newly installed floor. Please look at the pics below. Obviously not a moisture issue but I guess you won't assess properly when you don't inspect carefully. His poor work quality has set us back quite a bit.

As a flooring distributor, we receive claims regarding defective material. Gerald has always been really fast and been very responsive. As a third party inspector, his reports are very concise and well written to explain the problems and issues regarding the claims. If you are ever unsure of your flooring product and what is wrong, we highly recommend Gerald for all your flooring inspection needs.

I have worked with Gerald several times over the years helping us review problems we were experiencing with customers floors. He has always been professional, offering suggestions for solving the issue and preventing it from happening again. He is a valuable tool for my business.

Gerald came out to my home to review an oak floor. He was professional, on time, and knew exactly what he was doing. His report, which is all science based with numbers and measurements, enabled me to get the bond money from the contractors insurance company. The contractor used inappropriate materials and I had a water intrusion issue. The measurements in the report documented the problem. I would recommend hiring him for any flooring installation problem in which an independent professional report is warranted. It was money well spent.