My Dell laptop refused to boot, the drive was shot. I dropped it off at Kevin's computer service together with my external backup drive. They replaced the drive and restored the laptop to exactly where it was prior to the failure. Good communication and a fair price added to my reason for a five star rating.

We had a great experience with Anthony. He was knowledgeable, responsive, and incredibly patient in explaining everything in a way that was easy to understand. What stood out most was his ability to quickly diagnose the issue and provide an effective solution without making the process feel overwhelming. He was also veteran friendly.

This clown wanted $25 for 10 minutes of his time to hand me a precision screwdriver that he had to bend over 2 feet to reach. He was sitting on his butt doing nothing! Stay away. I can only imagine the robbery for repairing your pc. Stay away.

Rude, dismissive, and very defensive.. I called because I received an emailed invoice from this company... Seems like a harmless mistake/email typo, however, I've been receiving random emails stating that I've signed up for services, IRS letters for a California address (I've never lived in California nor have property there), and loan and line of credit applications being under review with some from well known banks or others I've never heard of so it sounds to me I have a case of identity fraud on my hands... When I called, I mentioned my name and advised the reason for my call. As soon as I mentioned fraud (which was probably 30 seconds to a minute into the call), the rep became very defensive, and condescending. He would cut me off every time that I'd try to explain to him that this is more than just a mistake or e-mail typo. I'm not some old woman that think every random e-mail is automatically scam lol! According to him, it's only fraud if money is taken out of my account.. Sir what??? Lol yikes.. I do understand the questions I had could've been intrusive and against their customer privacy rule but I never got the opportunity to even ask them! Also he mentioned their customers phone number without me asking for it, then when I asked for it, he said I should've been quicker and wrote it down... The phone number is listed on their invoice LOL! I guess he doesn't know that. Or probably did and wanted to be sassy. The call lasted roughly 6 minutes and that was him talking fast, being very rude, and dismissive! This is my first time EVER calling or dealing with this company. First impressions are very important no matter your status in a company or where you are, and customer service like what I've experienced could be very detrimental to the business especially a small business as theirs. This has the potential to ruin my life, and this invoice email just opened my eyes to the possibility that something might be really wrong here. I wasn't accusing them of nothing, I just wanted to see if there's any information that they could give me that I could give to the police. Since the call, I've put a freeze on my credit, and requested a credit, SSN, and rental history report. Stay safe.

My son and I had a bet; If he got straight A's in school, all year long, I would buy him a computer; Not a pre-built one..one that we could build together with all the components he really wanted if he put in the effort. I felt pretty safe that he would come up short but encouraged him just the same. Well..he got all A's and 1 B+. I wasn't gonna burn him on the deal so the buying spree began. He picked out some pricey things and one by one they all arrived until the complete set was stacked and ready for assembly. For the record; I am not a tech guy but I figured, "How hard could this build really be?" I can watch some Linus vids, read some instructions and be a pro. The build began..(4 hours later) I felt okay about the assembly..kind of. The moment of truth was at hand..I powered it up..pretty lights turned on and a message on the monitor pretty much said.."Nope" My son was heartbroken. I didn't know where to begin but decided to look up support options. I found the place that was super close, loaded up the sad machine and walked in. I met Anthony and felt pretty good about the situation. About 3-4 hours later I received a call from Alex who told be about the issues that were happening and how he not only resolved it but also fixed the fans which I managed to put in all kinds of wrong ways. Needless to say; The issue was fixed so fast that my son didn't have long to grieve. All of this happened because they know what they are doing and went above and beyond the call of duty. I will absolutely recommend them to anyone having any computer issues. These guys are pros! Thanks guys!!