Smarter Marketing Concepts
Santa Ana, CA
5 Reviews
★☆☆☆☆
Received a call from a sales rep today after my boss had filled out a form about being added to a voice search. The rep was very rude after I told him that my boss wasn't in at the moment. He isn't always in our office. and The rep said oh you filled this out. I said no that was my boss I would need some information. He then said I'm not making a cold call someone called me and he just filled out this form and your now tell me he isn't in the office for me to talk to. I at this point had been insulted and basically told that I am a lied then proceeded to tell me that I filled out the form. I was so confused because I'm sure he is very well aware that people are able to fill forms out from any location. He then said he will just send him an email and hung up. Not the way to win someone's business and definitely not the way someone should be talking to potential customers. I called the number back with hopes a manager will respond and have a conversation with their sales rep and tech them how to treat and talk to people.
★★★★★
Awesome, dependable and trustworthy company. Came highly recommended by Zachary Klutts. He says the company goes above and beyond to ensure customer satisfaction. Thanks Smarter Marketing Concepts and most of all THANK YOU Zach Klutts for the referral!
★★★★★
Shay was awesome! She had a great professional Texas accent so no complaints listening to her read the rules!
★★★★★
Smarter Marketing was beyond helpful in truly getting our business out there! They were educational, resourceful and professional. We will definitely be sharing our experience to fellow business owners!
★★★★★
Belle and Sam were helpful throughout the whole process and made it very smooth and easy. The agents at the company do an amazing job making you feel like your business is top priority. I'm happy with the product and can't wait to see more to come