R
Robinson Brothers Plumbing
Santa Ana, CA
5 Reviews
★★★★★
i had bentley do some much-needed plumbing repairs at my home. the plumbing company was easy to work with from the first call, scheduling was simple, and the quote was clearly explained on both visits. the work on the main shut off valve and the hot water heater was finished in an efficient and timely way, and the final price was actually lower than i expected. bentley also cleaned up after the job, so everything was left spotless. very professional service, great communication, and quality plumbing work. i highly recommend them to anyone needing plumbing repairs or water heater service. 5 stars for the whole experience.
★★★★★
Robinson Brothers Plumbing is now my new go-to for sewer and drain work. We needed a camera inspection to get ready for a repair on our old main line, and the whole process was easy from the start. They were booked about a week out for a non-emergency visit, which was fine for our schedule. nick arrived right within the 2-hour window and was courteous, knowledgeable, efficient, and very clean. That really stood out because a lot of plumbing crews leave dirt or water behind, but this visit was neat and respectful of the home. To get a full video of the pipe, they did a partial drain cleaning first, which made sense and helped complete the inspection properly. After that, the sewer line video was reviewed to see if we were a good fit for a no-dig repair option. Luckily, we were. The whole explanation was clear, and it helped us understand what was going on inside the line and what the next plumbing steps would be. Their pricing was competitive, and they were very thorough with the work. They also gave a lot of helpful detail about what to expect, whether it was a basic drain cleaning, a camera inspection, or a bigger sewer repair job. i really appreciated how clear everything was. eric would be proud of how organized this was. philip and colin are good names for service techs, and it made the whole plumbing experience feel more personal. overall, i felt informed, comfortable, and confident moving forward with the repair.
★★★★★
Out of all the plumbing services I have used, this was the one I felt best about. The plumbing work was excellent, and the customer service was just as impressive. Eric and Jalen were very helpful, patient, and took the time to explain the drain issue, what needed to be fixed, and why, in simple terms I could understand since I do not know much about plumbing beyond using a plunger. I also appreciated that they were honest and fair. I checked around and spoke with several plumbers before scheduling the service, and their pricing for snaking a drain and related plumbing work was competitive and even more reasonable than some others I contacted. They made the whole process easy, professional, and stress-free. It is hard to find a plumbing company that delivers both quality workmanship and great communication, but this team did exactly that and went beyond my expectations. If I ever need plumbing help again in Santa Ana, whether it is a clogged drain, backup, or another household plumbing problem, they will be my first call without hesitation. Thanks again!
★★★★★
Bentley and his team were hardworking, skilled, and very professional. They replaced our leaking underground main water line in the front yard and handled a difficult plumbing job with a lot of care. During the work, they ran into several issues and had to dig a new route around a large tree because the old pipe was buried very deep and tied into the concrete foundation, so the original trenchless plan would not work. Even with the extra labor and change in approach, they honored the original price, which was still better than the repair quotes we received elsewhere. Bentley kept me updated throughout the whole process, explained each step clearly, and made sure we understood what was happening with the water line replacement. The crew worked efficiently, kept the area as neat as possible, and showed real experience with this kind of underground plumbing and pipe work. It was a smooth experience from start to finish, and the lifetime warranty on both labor and materials gave us even more confidence. I highly recommend them for any main water line or yard plumbing repair.
★★★★★
i needed to replace my tankless water heater under warranty, so i contacted several plumbers to compare labor pricing for the install in Santa Ana. after talking with a few companies, i found one that was much more straightforward, fair, and easy to work with. they sent over a clear quote by email, explained the plumbing work in simple terms, and offered a free consultation without adding an extra trip fee, which i really appreciated. Their labor quote was lower than the others i received, and keith came out to handle the water heater installation. he did a great job, worked efficiently, and made sure everything was connected properly and running the way it should. during the install, he noticed that a few quoted items were not actually needed for my setup, so the final bill ended up being less than expected. that kind of honesty is hard to find. I also wanted to swap out a large expansion tank for a smaller one, and other plumbers had quoted a much higher price for that part of the job. keith told me the smaller tank was inexpensive and included the replacement as part of the install, which was a really nice surprise. the whole experience felt honest, professional, and customer-focused from start to finish. It is great to find a plumbing company that is knowledgeable about tankless water heaters, fair with labor costs, and willing to explain the work without pressure. the service was smooth, the pricing was reasonable, and the workmanship was excellent. keith was helpful, very skilled, and easy to talk to, and i would gladly recommend this plumber to friends and family in Santa Ana.