Impressed with directness annd honesty. Came in, did a thorough inspection of roof and structure beneath roof. revealed that there were 3 layers of old roofing that had to be removed. a big surprise to us since we were told new roof was only 10 years old at sale. warping and few leaks so had to pay for replacement, at least we got a great roofing company that removed all old materials did a first class install, super happy