I hired Magic Spell Cleaners for a deep clean and paid nearly $500 because my regular cleaner was unavailable. I was very clear about what I needed: top-to-bottom dusting, baseboards, corners, under furniture, and attention to detail. What I got was rushed, sloppy, and uncomfortable. They arrived late and then lied about why. The office texted me saying they were delayed due to parking, yet my street had wide-open parking directly in front of my house. When I checked, one cleaner had already been dropped off and was standing in my driveway smoking, and smelled strongly of smoke when she came inside. There was no parking issue, just dishonesty. The two cleaners worked from roughly 10:30am–12:30pm, which is wildly insufficient for a deep clean of a house at this price point. As they moved from room to room, I immediately noticed major areas that were untouched: dusty floors in bedrooms, hair and dust still on bathroom cabinets, and visible dirt throughout. When I politely pointed this out, one cleaner became rude and defensive, insisting areas were already clean when they clearly were not. When they claimed they were “done,” I asked to do a walkthrough, which I had been explicitly told to do by the office when booking. I discovered dozens of things still dirty. At that point, I learned they had already taken most of their supplies back to their car and were trying to leave. One cleaner sat on my couch while the other half-heartedly re-cleaned items I pointed out. They repeatedly pushed a phone in my face demanding I sign so they could leave multiple times even though the work was clearly unfinished. I eventually signed just to get them out of my house because the situation had become uncomfortable and tense. Afterward, the office called me and immediately became defensive, repeatedly telling me “you signed” instead of listening to the actual issues. I sent extensive photos showing the poor quality of work. I was told they had sent their “best team,” which is honestly alarming if this is the best they offer. I was not asking for a refund, though frankly this service did not come close to justifying the cost. I simply wanted accountability. Instead, I got excuses. I will never use this company again, and I strongly caution anyone considering them especially if you’re paying for a “deep clean.” Save your money and your time. I'm embarrassed to even attach these photos, but I am going to do it to warn future customers. They're photos from AFTER the "deep cleaning".

James was amazing. He cleaned the apartment so well and so fast. No one else could have done it better. He was also really responsive over the phone and text and super friendly in person. Next cleaning I need, I will for sure call James.

5 Stars – Highly Recommend! I got a quick response and a call back right away. very professional from the start. The team that was sent over was punctual, professional, and incredibly thorough. I was seriously impressed by the level of detail- they were even using their fingers to check for dust at the end of the day before wrapping up! It’s clear they take pride in their work. I’ll definitely be referring them to close friends and family. Highly recommend!

Magic Spell Cleaners is a fantastic company. I needed a deep clean for my two bedroom two /bathroom home. James did an awesome job and a very thorough job! My baseboards and walls are immaculate. My floors look the cleanest ever. Magic Spell Cleaners goes above and beyond! I can’t wait to have them return in three weeks.

⭐️⭐️⭐️⭐️⭐️ I cannot recommend this cleaning service enough! While they may be on the pricier side, they are worth every penny. Genesis, the cleaner assigned to my home, went above and beyond my expectations. Not only did she leave my home spotless, but she also used critical thinking to rearrange items in my kitchen to make the cooking station more user-friendly. Her attention to detail and ability to make smart, practical decisions truly elevated the entire experience. My home has never felt more organized and clean! What sets this company apart is the clear leadership and professionalism of the owner. After the service, the owner personally followed up with a call to ensure everything was exceptional—and it absolutely was! This level of care and commitment to customer satisfaction shows that they truly aim for excellence in every aspect of their business. Genesis’s expertise and judgment calls reflect the high standards set by the company. If you’re looking for a cleaning service that delivers exceptional results and truly cares about improving your space, look no further. Five stars without hesitation!