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Promenade Group Inc - Software for Small Businesses
Santa Monica, CA
Tech Support
★★★★☆ 4.2 (5 reviews)
5 Reviews
★☆☆☆☆
Incredibly unprofessional and disrespectful. I get calls from their sales people every week. I've had a sales person call 3 times in a row harassing my staff and trying to coerce them into giving out personal phone numbers. They were repeatedly told that staff are not allowed to give out that information. Then, they send emails trying to get the employees disciplined or fired by LYING about the phone conversations as though my staff were being rude to customers! I am absolutely stunned at this behavior. These people are just doing their jobs. Specifically one named "Alexandra" (her email has "Lexie" as her name). She is insanely disrespectful. I will never, ever do business with this company and I am actively telling other businesses in Minneapolis to avoid this company because of Alexandra's behavior. This behavior is ridiculous and is obviously encouraged by their leadership due to the insane volume of calls and allowing their staff to send threatening emails using their company email.
Vincent Coborn  ·  Mar 6, 2026  ·  Google
★☆☆☆☆
We sincerely do not recommend connecting your store to this platform! Our experience with this platform has been shockingly poor. We were assured that the $300 monthly fee covered all costs, only to later discover additional 10-25% commissions on every order. Since joining in April, we’ve received only 11 orders — far too few to justify these fees. Despite raising these issues multiple times, the platform has done nothing to address them. Even after following their recommendations, our listings are barely visible on their marketplace, overshadowed by stores with high review counts. Meanwhile, our own website delivers better results at a fraction of the cost. This platform is not transparent and fails to deliver on its promises.
I&M Flowers  ·  Dec 28, 2024  ·  Google
★★★★★
We've been members of Bloomnation for the past 6 years and it has changed our lives. Thank you so much for the support and hard work. and we look forward to continue working with you!
Ok Sun Park  ·  Dec 24, 2024  ·  Google
★★★★★
We signed up with this company almost 2 years ago and have been very pleased. The orders come in fax and our business has grown. We highly recommend them.
dave bryant  ·  Jan 12, 2024  ·  Google
★★★★★
We are a member of BloomNation and have been since the beginning! Totally love them . . . Our website is through BloomNation, which also provides an auto email to the purchaser along with a photo. Highly reccommend
Susan Berger  ·  Jan 12, 2024  ·  Google

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