Dymek's Freedom Plumbing, Inc
Anaheim, CA
Freedom Plumbing provides comprehensive plumbing services, specializing in commercial properties and tenant improvements. They offer 24/7 emergency response, ensuring minimal disruption to retail operations.
5 Reviews
★☆☆☆☆
I wish I could share the same 5-star experience that so many other customers here have had. In fact, reading the reviews makes my experience even more disappointing.
We called Dymek’s for a washing-machine drain backup. Their invoice says the technician snaked the drain approximately 40 feet, “cleared the blockage,” and ran two washer cycles without further backup.
We were charged $618.65: $205 for drain cleaning, another $275 for labor, and another $137.50 for a helper/second man.
Unfortunately, immediately after the service, when the washing machine was actually used again, the same laundry drain backup occurred. The problem we paid $618.65 to address had not been resolved.
During the visit, their camera found heavy grease buildup farther down the shared kitchen/laundry line and could not get past approximately 23 feet. We were then quoted an additional $900 for the first hour of hydro-jetting, plus $450 for EACH additional hour.
What makes the pricing especially difficult for me to understand is comparing my experience with other reviews posted here. I see 5-star customers reporting $200–$300 for drain work, including a weekend emergency involving two technicians and a complicated drain blockage that was successfully cleared. Another reviewer reports $200–$300 for rerouting a leaking pipe through a wall. Others report $400–$500 for plumbing work and $600–$800 for installation of an entirely new toilet.
I’m genuinely envious of those customers because their reviews describe prices that seem commensurate with the work performed—and, most importantly, problems that were actually resolved.
By comparison, we paid $618.65 for a drain-clearing visit where the same backup immediately returned, only to then be told the line needed another service starting at $900.
I also still do not understand the billing structure. If $205 was the charge for “Drain Cleaning,” what exactly did the separate $275 labor charge cover? How many hours of labor did that represent? And why was another $137.50 helper/second-man charge necessary? None of that is itemized on the invoice.
I have no issue paying a fair price for professional plumbing work, and I recognize that every plumbing job is different. My issue is paying $618.65 for an attempted drain clearing that did not resolve the problem, followed immediately by a recommendation for another service costing $900 or more.
Based on my experience, I strongly recommend asking for a fully itemized, all-in price and getting competing quotes before authorizing work.
★★★★★
This was my first time using Dymek's Freedom Plumbing and it will most certainly not be my last. Albert and Tyler did an outstanding job fixing the issue with our washing machine drain. They were earlier than estimated (and let us know!), friendly and knowledgeable, and extremely clean and professional. The price was totally reasonable and the work was exemplary. This company has more than earned its great reputation and reviews.
★★★★★
Freedom Plumbing did an outstanding job installing our new tankless water heater. From the initial estimate to the final walkthrough, the whole process was smooth and professional. The technician arrived on time, explained our options clearly, and helped us pick the right unit for our household’s hot water demand.
The installation itself was clean and efficient — they took care to protect our floors and walls, ran the new venting and gas lines exactly to code, and tested everything thoroughly before leaving. They also walked us through basic maintenance tips to keep the unit running efficiently for years to come.
Since the install, we’ve had instant hot water with zero issues, and our energy bills have already noticeably dropped. It’s clear this team knows tankless systems inside and out.
★★★★★
Leak detection and leak repair. Chris and his co-worker worked diligently to locate the source of the leak and was able to repair the issue. I would not hesitate to recommend Chris or any other providers from this company. They are very professional but most important is they are ethical and honest and they will provide you with services needed not any other extra. Good company
★★★★★
Chris and his partner plumber, did a great job rerouting the pipe through the wall instead of having to break open the slab to fix the leaking pipe. They kept me informed throughout the process.
Would recommend Dymek Plumbing to anyone looking for a Plumbing company.