I do not recommend this company. Last week, I called because I had squirrels that had accessed a vent from my roof. I needed someone on the roof. I very specifically stated that I needed someone on the roof because I had squirrels INSIDE the vent above the stove where the only access point for that vent was the roof. The access point on the roof needed to be closed off so that the squirrels did not get into the vent again. This company - knowing that it was going to charge me a mandatory fee of $75 - sent me a technician that could not do what I needed done. The technician went into the attic for maybe five minutes before telling me he could not go on the roof. After a speedy review of my attic, he told me there were two rodent access points in the attic, but it still did not solve my initial problem that I specifically called for. I had to pay $75 to this company without getting the help that I actually needed. I then called Orkin, who I do recommend. I explained the same problem to them, letting them know that I needed someone on the roof. Their operator put me on hold for a few minutes to specifically check if the technician could go on my roof because they did not want to send someone out to my house if he couldn't actually do what I needed. Thankfully, he could. When the Orkin technician arrived, having been told the exact same information that this company was told, he not only went on the roof, but then he went into the attic and walked the perimeter of the house in order to give me a full inspection report FOR FREE. He spent close to 40 minutes doing the inspection. The report was thorough. Detailed. The technician had pictures of everything, and there were 9 entry points (including a few that were indeed on the roof). I saw the picture of the open vent and scratch marks where the squirrels had accessed the vent that went to my kitchen. I have now contracted with Orkin to do the work of sealing the 9 (not just 2) entry points. Orkin was amazing. I will continue to give them my business. I'm sorry I ever called FENN to begin with.

I highly recommend FENN Termite & Pest Control. This is our HOA's 2nd year using FENN for our community's annual termite inspection and we also use them for our monthly pest control. The board is very pleased with the termite inspection/treatment we received last week by inspector, Alejandro Sanchez. He was punctual, professional, and thorough with the inspection. He stayed on site to leave notices to those who missed their appointment and knocked on each door. His communication was excellent! He returned all my calls promptly and answered all the resident's questions. I have served on the board of directors for the last 13 years so I have experience with many top local termite& pest companies but FENN is by far the best.

Sergio is AMAZING, PROFESSIONAL, KNOWLEDGEABLE AND SO VERY NICE! My husband and I really appreciate the work he has been doing on our home routinely for a year now. We have limited spiders and feel much safer at home knowing we are safe from unwanted pests as well!

I truly appreciate the hard work and support with FENN. It’s always a pleasure working with Sergio Diaz. He provides great customer service and is always professional and friendly with both the office and residents. In addition, Jose Miranda has been a huge help keeping our property under control with pest issues.

Serviced our apartment starting around September. For 8 weeks we had an insufficient technician come in who failed to tell us about the proper prep for the unit which resulted in them using a lesser form of treatment on our unit. Their workers are extremely inefficient with their methods and have extremely poor communication with the tenants of the unit to which they service. I honestly can’t believe the company has grown to this degree with the work they’re doing, as they’ve kept our home in shambles for about 3-4 months and don’t feel any sort of rush due to this fact. The manager here told me it takes around 6 weeks to find the source of infestation for roaches, our kitchen is as small as can be, and we wasted 8 weeks of our time until one of their workers had the thought to actually look at the source of infestation. Extremely amateur work being done by this company and its employees. If you’re going to waste your time and money on a service such as this, then find yourself another company to service you. Please save yourself the time and the hassle from being serviced by this company unless you want your home to be in shambles for months and then just get note that “it’s not prepped right” even though nothing was mentioned. It’s still insanely baffling to me how many people trust this company. Don’t waste your time.