We talked with several contractors about replacing both heat pump systems after one unit stopped working. Heating & Cooling Services sent Jeffery out to inspect everything, explain the options, and go over the replacement costs in a clear way. He was professional, knowledgeable, and easy to talk with, which made the whole HVAC decision process much easier. We moved forward with the installation and are very happy we did. Jeffery and the crew completed the heat pump replacement on time, kept the work area clean, and answered all of our questions about system performance, airflow, and ongoing maintenance. The new units are working great, keeping the home comfortable and efficient. Very pleased with the service and would highly recommend them.

The two technicians who came out today were very efficient and very polite. craig and duane found a problem with my AC unit during the inspection that could have led to major system damage and even created a safety risk if it had been left alone. They explained the issue in simple terms, checked the cooling system carefully, and made sure everything was working the right way before they left. Their pricing was very fair, especially compared with other HVAC service companies i have used or looked into before. Communication was excellent from start to finish. My appointment window was for noon, and i was informed early in the morning that there could be a slight delay because of another service call, but they still arrived exactly on time. I was very pleased with the whole experience. The service felt honest, professional, and focused on keeping my air conditioning system running safely and efficiently, which is especially important during hot weather. I would gladly recommend them to friends and family.

the team was thorough and professional during my whole hvac replacement experience with a new ac and furnace system. i felt well taken care of from start to finish. from the first estimate, everything was explained clearly in simple terms, including how the air conditioning and heating system works, airflow, efficiency, and what setup would fit my home best. even though i had ac before, i never really understood the process, so it was very helpful to have the basics explained in an easy way. there was no pressure to make a fast decision, which i really appreciated. after comparing a few hvac companies, this team stood out because they took time to inspect the house carefully, check the layout, and recommend the right system size and equipment for comfort and energy savings. on installation day, they arrived on time and completed the ac and furnace install smoothly and professionally. they kept the work area clean, used masks the entire time, and made the whole job feel organized and stress free. after the installation, they walked me through everything they put in, explained how to operate the thermostat, talked about routine maintenance, and shared helpful tips for lowering monthly energy bills during the hot hawthorne summer. my old ac quit during a very warm stretch, so having the new system installed quickly made a big difference in comfort. overall, the process was easy, well managed, and customer focused. i would recommend them without hesitation.

i called for a furnace and hvac efficiency check because our old system was over 30 years old and clearly not running efficiently anymore. It had never failed, but we knew it was time to upgrade before it became a problem. We moved forward with a full hvac replacement that included a new furnace relocated to the attic, new ductwork, a high efficiency variable speed air conditioning system, and a zoning setup so we can control temperatures better in different areas of the house. The new furnace and ac system run very quietly, and the airflow is much better throughout the home. We also like being able to adjust settings from our phone, which makes the system much more convenient and modern. duane, Tristan, and Jeffery were professional, skilled, and respectful every day they worked here. They always left the house and yard clean, and the whole furnace installation process felt organized and smooth. The office support was also excellent. Questions were answered quickly, and communication during the hvac installation was clear and helpful. We never felt pressured, and everything about the furnace replacement and ductwork upgrade was explained in simple terms. After a very hot stretch in Hawthorne, our home stayed comfortable and the system kept up really well. We signed up for the maintenance plan and were glad we did. During a recent service visit, duane handled the furnace and ac tune-up, changed filters, checked temperatures, cleaned the outdoor unit, and washed the coils after dust had built up. It was great to see the same technician again because he already knew the system and made the visit easy. We really appreciate the honesty, professionalism, and quality workmanship. It is hard to find a company that is this dependable for furnace repair, maintenance, and full hvac system replacement. highly recommend them for anyone needing furnace service or comfort system upgrades in Hawthorne.

During our home remodel, we had a few HVAC and heater repair companies look at the house and give estimates for a new heating system. The job involved replacing old ductwork and relocating the unit to a better spot. After comparing options, we chose a team that really listened to what we wanted. They explained the heater and heat pump setup in simple terms, suggested smart upgrades to improve airflow and indoor comfort, and helped us save money without pushing extras we did not need. They were polite, professional, and easy to work with from start to finish. The new heat pump and heating system, including the dual fuel emergency heat and variable speed equipment, has made a big difference in how comfortable the home feels. The ductwork installation was done very well, and the airflow is much more balanced in every room. Our home now stays comfortable during cooler weather and warm days in Hawthorne, and the system runs very quietly. We also noticed a clear drop in our energy bills. Everyone involved, from the office staff to the sales team, installers, and service technicians, made the whole heater installation and repair process smooth and professional. Guests have even commented on how quiet and comfortable the house feels. We would highly recommend them for heater repair, ductwork, and complete HVAC system replacement.