⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ If I could give 10 stars, I absolutely would! We recently re-carpeted our entire two-story home after 15 years, and from start to finish, the experience with Family Floors was exceptional. From the first meeting with our sales rep, Jon Price, we knew we were in good hands. His no-pressure approach focused on educating us rather than just trying to “sell” us. He came fully prepared—measured the entire house, patiently answered all of our (probably too many!) questions, reviewed the samples he brought, and quickly sent a detailed quote. After living with the large swatches for a few days, we visited the showroom to explore additional color options and ended up finding the perfect carpet. A few weeks later, the installation team arrived right on schedule—and wow! Within eight hours, our whole house was transformed and spotless. The installation crew—Salvador, Omar, and Cirilo—were incredible. They worked tirelessly to remove the old carpet and install the new one with care and precision. True professionals: skilled, kind, and incredibly hard-working (we were tired just watching them!). Cecilia from the office also called during the process and the next day to check in and make sure everything was to our satisfaction—such a thoughtful touch. While their partnership with Costco (and the added benefits that come with it) did play a part in our decision, the real deciding factor was the quality of service, professionalism, quality of the carpet, and overall value. We had three other vendors provide estimates, and Family Floors stood out above the rest in every way. Thank you, Family Floors, for an outstanding experience and a beautiful result!

The whole team was very professional, answered all my questions, kept me updated with daily progress reports and photos, and went above and beyond in their customer service. Very pleased with the results.

I want to thank Justin Sisco, the Project manager and I would like to thank Carlos and Salvador for the carpet installation. They did a great job and I’m very happy with the work. We had three bedrooms carpeted and they all look beautiful.

Family Floors was amazing! Great work by installers. We received daily calls from management asking how install was going and if we have any questions or concerns. Our floors are beautiful!

There was a wide variety of floor materials to choose from and I was given samples of the two I was considering to have in my home to help make my decision. Scheduling was easy, the installers were on time, courteous, respectful of my home and very diligent. The job was completed in 2.5 days and the floor are beautiful. The crew cleaned up before leaving. I would recommend this business to others without hesitation,