I couldn’t be more pleased with the services provided by Concept 360 Property Management. I’d give the company more than a 5 star rating if that was possible. It’s a fantastic family owned business that has been truthful and highly responsive at each stage of the process. The head of the country did the first walk through and he predicted that I could achieve my rent price point with one weekend showing. We were going to put our possessions in our two car garage and not provide access to the new renters. He suggested that we could use half the garage for a second parking space and they’d build a composite wood enclosure around our items This would make it easier to achieve our price point. We followed his directions and his prediction was correct. See photo below. We received many strong offers from solid applicants. Another high point was their outstanding vendor who acted in part as a contractor and as a repair person. He transformed a home with ten years of wear and tear into a fresh and complete home with repaired flooring, newly painted walls and much more. This was done at a very affordable price. Every member of their team was highly responsive and that alleviated my anxieties. This was the first time I had rented one of my homes. Finally if you are in their service area, hire them. You won’t be disappointed.

Concept 360, Willis and Chloe all exceptional. I am happy to be able to refer my clients to Concept 360 and their team to manage income properties. It's great to know how responsive and quick they are to respond which is extremely important if you want good tenants. They are on top of their properties and always looking to find ways to better their property owners rental income. If you are looking for a responsive GREAT property management company, I HIGHLY recommend you call them TODAY!

Concept 360 has made my move in so smooth!! Every question or concern I had was addressed accordingly. The process was smooth and fast. On move in day I was welcomed with a cute little welcome basket, a big candle, and a personalized card. 5 stats from start to finish. Special thank you to Dani who got all of my questions answered in a timely manner!

We recently signed a lease and received the keys for our new rental, and the experience exceeded my expectations. As first-time renters through a property management company, I came in with a lot of questions — and I mean a lot. I’ll be honest, the lease package is extensive and I was a little hesitant about some of the fee structures initially. But Dani and Chloe took the time to walk me through every question I had, explained everything clearly, and turned what felt like a complicated process into something I actually felt confident about. They were firm on certain things, but always willing to hear us out and find a common understanding — and I appreciated that balance. What could have been an overwhelming experience ended up feeling smooth and straightforward. Really grateful for how they handled everything and looking forward to a great tenancy!

Great management company that makes the experience, for owners, seamless. Great Portal. We have two wishes: #1 The annual tax forms are not automatically sent to us, but it's really not that hard to remember #2 (Bigger issue) It is usually fairly difficult to get a live person to help personally. They apparently have a fairly small staff. We've been to their facility out of curiosity, and it is a rather small complex. All being said, this is a fantastic company that we have been using for two years, and we would not dream of changing. Plus, their costs are much lower than the companies we had vetted when we first selected them.