Air Comfort Experts
Pasadena, CA
5 Reviews
★★★★★
I bought it brand new HVAC system from Air Comfort Experts. Bulga was very helpful.
I got a heat pump for the first time and it’s really saved money and it’s better for the environment, especially because I have solar panels. I can’t recommend them highly enough. They’ve been very helpful. Also when I needed service on the system. I got the Trane System, which is supposed to be top-of-the-line and so far so good.
★★★★★
ACE previously installed my Daikin FIT system about 2 years ago and I had a great experience with them so I decided to upgrade my gas water heater to a heat pump system before the federal tax system expires at the end of the year. There was a small hiccup with communication but Mark and Bulga ironed out all the details. They were able to work around my schedule and the entire installation took about 1.5 days.
The installers were very courteous and clean up after themselves. Now I have unlimited hot water powered by my solar panels. The new heat pump water heater is much bigger than my older unit but it's well worth it. It also cools my garage from the heat pump function. The crew was also able to hook up my overflow from my water softener to the new drain line. They were also able to reuse my hot water recirculation pump.
I highly recommend ACE and I support small businesses and it shows in their work the pride they take.
★★★★★
Originally I found Air Comfort Experts by searching on Daikin's website for their certified "Comfort Pro" installers. This is important as I found most HVAC people in SoCal do not have a lot of experience with heat pumps. We have solar panels and I feel that heat pumps are the future in California. I received quotes from five different companies, and I liked Air Comfort Experts the best as they seemed very knowledgable and were not pushy at all. They simply explained what they thought would be best and why. I also could tell the owner was detail oriented and was very easy to work with.
Air Comfort Pro installed my 5-ton heat pump and air handler over three days, exactly when they said they would, and their workers were meticulous and extremely hard working. I felt I was very particular, and they worked with me to have everything just to my liking. I was very impressed with their work ethic and quality.
The system has been performing great and we have been very happy with everything. They helped me apply for all available rebates at the time, but what really impressed me was they found a rebate later I did not know about and were able to retroactively apply without my knowledge and had a check sent to me for $1500 months after the install happened! I wish all companies took care and watched out for their customers like this.
In the future I will be using them again, this time when I replace my gas powered hot water heater with a heat pump model.
★★★★★
We were looking to replace an old resistance heating system from the 1960’s in my Condo with a ducted split system. We contacted several HVAC companies and decided to go with Air Comport Experts based on professionalism, cost and the system they suggested. Bulga was great, even had the initial consult over Zoom since we were in a hurry, I later found out he was joining from an airport while traveling. He came out for an in person quote once he was back in town. He was very accommodating to our needs and seemed very knowledgeable. I thought it would take a few weeks to get started with the install because plans needed to generated and cleared by our Home Owners, he got everything done quickly and reached out to the HOA president and was ready to start next week. His team of installers were great, they did exactly what we had discussed with Bulga. Other companies wanted to open large areas of drywall to run the refrigerant lines between the indoor and outdoor units, Bulga’s team was able to fish the lines thru the soffit and completed the install with minimal drywall removal. They also did a nice job patching the ceiling areas and matching it to the existing textured finish. We ended up with a very nice quiet Mitsubishi split system. Thanks Air Comport Experts!
★★★★★
After numerous visits and quotes from HVAC companies we decided to go with Air Comfort Experts. Bulga was patient, he took his time to assess our existing system and our needs and provided detailed recommendations for the new system and also how to resolve the air flow problem in our house. He answered many of our questions before we made our decision.
We replaced our old system was replaced with the Daikin Fit and VRV heat pump system and we also replaced our ducts. We added the Daikin air filter and also air scrubbers to the system.
The office organized getting the permit for the system and also the 3rd party testing after completing the installation. Good communication from them with the job schedule all the way to finish.
Bulga's technicians are very good - they are very detail and excellent workmanship, they took their time with the installation and everything was perfect. The house was clean after they completed the job, the attic was cleaner than it was before they started. They made sure the system was running the way they should and the wifi thermostats are set-up and working.
Overall, we are very happy with the job they did for us and would definitely recommend them. They are our go to company for any HVAC need from now on. Thank you Air Comfort Experts for the great system and a great job!