Great service was given by Alejandro M. he checked all of our drains and helped to clean them out, checked water pressure, and tested our water quality. He was very professional, on feb 16th, he deserves 5 stars! We were so impressed, that we scheduled an appointment for my parents and another unit the following week, expecting the same service. The day of they canceled both appointments a few hours before the scheduled time. With no apologies or any kind of customer service . How can a company not have any technician in a five hour window, for a 1hr inspection? They did not seem to care, gave me another date and said take it or leave it…. Way below my expectations of customer service! I wonder if their $88 drain inspection special was to gain new customers, but pushed to the side for a larger plumbing job?

John Padilla plumbing is so great. This is the second time they’ve helped me out. The plumber assigned to this case was Christopher D to address a leak from an angle stop valve. Christopher arrived at the proposed time and provided a heads up call before heading my way. He was very courteous and just had a wonderful attitude and was ready to help me out. Christopher worked efficiently and did an excellent job. Made sure everything was dry before leaving and even checked on my water pressure to make sure that everything else is working well. Team members like Christopher is truly an asset to making John Padilla Plumbing my go to. Thanks Christopher D, you made my weekend. Couldn’t have asked for better service.

We worked with Javier for the first time on a large two-day project, and he exceeded our expectations. From start to finish, he was professional, efficient, and incredibly responsive. Even though it was a big job, he handled everything with confidence and care — and always with a smile. It’s not easy to find someone you can trust right away, but Javier quickly earned that trust. We will definitely continue working with him and highly recommend his services.

Lendale came immediately to help with my plumbing issues. He performed his job to the best. I call it excellent customer service. He was very respectful , considerate, given me options, patience, and knowledgeable about his job. Overall, amazing experience!

Working with Lendale, the lead supervisor at John Padilla Plumbing, was outstanding from start to finish. He was flexible, accommodating, and focused on cost-effective solutions for our family. Their estimate was competitive, and the work quality exceeded expectations. Our projects included a riser rebuild, leak detector installation, and a home water filtration system. Lendale managed everything with professionalism, while Javier and Joseph handled installation flawlessly. He also helped us get a great deal on a new water heater and referred a reliable electrician. We’re very happy with the results and appreciate the team’s thorough, thoughtful service. Highly recommend!