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SECURITY PLUMBING & DRAINS INC.
San Marcos, CA
Plumbing
★★★★★ 4.6 (5 reviews)
5 Reviews
★★★★★
Josh has a excellent Job by fixing our sink he know what his doing Good Job well Done 👍👍👍👍😃
Nelson Andres  ·  Mar 9, 2026  ·  Google
★★★★★
Josh was awesome. Prompt, friendly, and quick. Educated while providing service and cleaned up after himself. Highly recommend.
Michael Lange  ·  Feb 13, 2026  ·  Google
★☆☆☆☆
There was a waste water issue with my building my property manager sent these plumbers. I spoke on the phone and asked them to make sure they cleaned up the human feces that came out of the pipe and they said they would. When I returned home they left it all there. Very unprofessional and disappointing.
Damon Kalokerinos  ·  Feb 7, 2026  ·  Google
★☆☆☆☆
I had one of the worst customer service experiences I’ve ever encountered with this company. Their technician failed to collect payment at the time of service, and I received an invoice six months later without any prior follow-up. As someone who manages multiple properties, I needed time to verify the work with my tenants—especially since the delay was entirely on their end. During this period, I was also facing several personal emergencies, including the recent passing of my father and the demands of running a homeless shelter. Despite explaining this, I received multiple rude and unprofessional text messages demanding payment, with no acknowledgment of the company’s error in failing to bill me promptly. Instead of accepting any responsibility, they charged me a $25 late fee on a $250 invoice simply because I couldn’t pay it within two weeks of receiving it—months after the actual service. I even called to resolve the issue and was accused of yelling when I expressed my frustration. I explained that I had attempted to pay on Friday but was unable to due to a tech issue—which the representative confirmed—but again, no empathy, no flexibility. It's disappointing to be treated so poorly over a billing error that was not my fault. I understand that businesses need to be paid, but basic human compassion and professionalism go a long way—neither of which I experienced here. -Give your money to a company with better ethos and professionalism.
Esperanza Zapico  ·  Jun 10, 2025  ·  Google
★★★★★
Highly Recommend Security Plumbing and Drains – Outstanding Service! I live in Moreno Valley, and I had an incredible experience with Security Plumbing and Drains in San Marcos. They completed the job in just two days with absolute perfection! Their team is professional, efficient, and truly cares about their customers. A special shoutout to Mori, who is simply the best! She follows up the same day, making sure everything is handled smoothly. Their pricing is extremely reasonable, and they even gave me a great deal on my bathrooms, which needed extensive work. My shower and separate bathtub were in rough shape, but they made everything look and function like new. Their employees are awesome, skilled, and professional. Because of their excellent service, I will always call them for any plumbing needs at my properties in Los Angeles and Riverside. Thank you, Security Plumbing and Drains! God bless you all! ⭐⭐⭐⭐⭐ Highly Recommended!
Mark A  ·  Mar 16, 2025  ·  Google

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