The worst! They charged for $35 for mailing service which i never signed up for. They sent me to collections and now won’t call me back! Dont use this place!!

This has to be one of the most frustrating memberships ive had. They keep charging you after you cancel with them with proof of email receipts months after. You call them to cancel and they agree, slightly but brush you off and do not stop charging you. So phone calls and emails do not work. I would avoid them altogether and never let them have your credit card information because they will never stop charging it. I have to call my bank provider every month in order to get the charge credited. DO NOT SIGN UP WITH THEM IF YOU DONT WANT TO STRUGGLE GETTING CHARGED AFTER CANCELING WITH THEM. EVEN ON YOUR ONLINE ACCOUNT, THEY TELL YOU TO CANCEL YOUR MEMBERSHIP AND THEY DONT HAVE THE OPTION TO. THIS IS MY HORRIBLE EXPERIENCE WITH THEM

Staff needs to be reminded that the morning sun coming in the windows is what is heating up the office. She argued with me, a client, that lowering the blinds, which would HELP cool the office, and lower Regus's electric bill, would mess up the ac. Did she take physics in school? I pushed back on this, since she is wrong. Then she resorted to "this area is for the enjoyment of everyone", to an empty room, other than myself, again a client. Then the lady raised the blinds and let the morning sun, with all of its infra-red heating, back into the space. Who ever is setting policy at this location needs to have a long talk with her about priorities and physics, and why it is soooo important to win in an argument with a client.

Worst customer service I’ve ever experienced. I had to book another office because I was told our office was having a fire alarm. Because the number of reservations exceeded the five per month in my membership, I was charged almost $120. This is even after canceling the reservation with the original office that was having a fire alarm. They refuse to honor the cancellation. There are many hidden charges and they have horrible customer service.

As a former paying customer of Regus, was falsely charged with no refund for $144. Called in cancelled my account after being refused a refund. Was then charged another $688 after cancelling my account. Truly the worst service I've ever experienced hands down. No management, very sleazy sales and very poor sales team (Sherman Oaks) very very professionally disappointed on all levels. Get it together Regus.