Frontier - Internet
Torrance, CA
5 Reviews
★☆☆☆☆
Horrible customer service. Long wait times, impossible to speak to a live person that will help. They love to transfer you to different people
★☆☆☆☆
By far the worst automated customer service I've ever experienced. My internet has been cutting in and out for 2 days and have tried calling customer service probably 30 times and the automated service refuses to connect me to a real person and then hangs up on me. I'm trying to have a technician come to my house to fix my choppy internet and I'm literally unable to which is hurting my business. Going to cancel immediately because this is a horrible way to treat your paying customers and they're clearly putting resources in the wrong places.
★★★★★
I called Frontier this morning and was unhappy with the results of my first phone call.
I spoke with ER, a Frontier representative, for approximately 30 minutes. She was so kind, professional, helpful, and hard working! She solved all of my service and equipment issues! She is an asset to Frontier, and I will highly recommend this company just for her service alone! Thank you ER.
★★★★★
I am making a review very late and I mean much later than I should have but here it goes. Dr. McCann was my Ob back in 2006. He delivered my oldest son who is now 15 years old. While I was his patient, I was 20 going on 21 and my son's father was 23 years old, at the time. Before we ended up choosing him, we saw 2 other doctors and had terrible experiences. We were treated as if my pregnancy was a mistake or an accident, we were talked down on, I mean just awful treatment. I suppose it was because we were young and looked much younger than our actual ages. Dr. McCann was the absolute complete OPPOSITE and I am so thankful we found him because he never once made us feel anything but comfort, reassurance, safe and just happy to be seen by him. He was kind, honest, patient, informative, understanding and so much more. Since it was my first full term pregnancy after a terrible miscarriage I definitely needed everything not only he provided but his staff as well. I don't doubt for one moment that nothing has changed. His professionalism and kind nature really just made it so much easier to go through my pregnancy. Even when things didn't go as planned because I was hoping for a natural birth, he made sure I felt completely comfortable and safe. He performed an amazing c-section and was just the absolute best through the whole experience. Many years to the present, I have lost my oldest son's father to gun violence unfortunately. 2 years after to be exact (2008). In 2013 I had another son but not under Dr. McCann's care because of distance and then some years after that having life saving colostomy surgery and many other surgeriers, I am unfortunately unable to have any more children but if I could and I was near him,I would definitely look to be his patient once more. Thank you Dr. McCann for the wonderful memories that to this day, I have never forgotten. You are truly a blessing for so many.
★★★★★
Dr. Stephen McCann is more than just a brilliant Medical Doctor, he is superior in his expertise, professional, knowledgeable, patient and 💯% cares about his patients, makes you feel comfortable each and every time you enter his business establishment. After he cured me from my illness I no longer have to see him but I often think of him and his awesome staff who assisted me from day one to my last wellness check up.
A grateful and thankful former patient.