Community Guidelines – Retail Tenants Together

Our Mission

Retail Tenants Together is the go-to destination for tenants to research and rate landlords and shopping centers across the United States. Our mission is to provide a safe forum to share leasing and business experiences to help fellow tenants make critical decisions.

📌 This platform is NOT the place to report dangerous, illegal, or illicit behaviors. If you or anyone else is in danger, contact your local law enforcement directly.

How Moderation Works

Our team of moderators reads every review submitted. Our guidelines ensure moderation decisions are 100% consistent — regardless of tenant or landlord. Moderators will never edit a review to make it comply, and will never remove a review simply because it's a low score or negative.

If you believe an inappropriate review should be removed, you can flag it for re-review. It will be immediately escalated to our moderators, who will determine whether to remove it permanently or restore it.

Posting Guidelines

👤 Tenant Guidelines

Be honest — share your genuine experience
Include both pros and cons for credibility
Focus on the center, landlord, and leasing experience
Do not comment on appearance, age, gender, or race
Avoid hearsay — share only what you personally experienced
Help others make their own decisions
Avoid profanity — reviews may be removed for violations
Avoid spamming or dogpiling

🏢 Landlord Guidelines

This is an anonymous platform — we cannot reveal reviewer identity
We cannot remove a review simply because it's negative
Angry replies reflect poorly and may be removed
Landlords may not rate themselves
Encourage your tenants to share their honest experiences
Contact us at support@retailtenantstogether.com if you believe you're being spammed

Prohibited Content

Reviews containing any of the following will be removed:

Profanity, name-calling, vulgarity, or derogatory remarks about religion, ethnicity, race, gender, appearance, age, or disabilities
Identifiable personal information that would allow someone to contact a landlord outside of their work capacity
References to a landlord's or property manager's personal or sex life
Claims that a landlord engages or has engaged in illegal activities
Direct references to other existing or deleted comments
Content written in a language other than English
Hyperlinks or URLs of any kind

Flagging a Review

If you see a review that violates these guidelines, use the "report this review" option and describe the problem. Please do not flag a review simply because you disagree with it — flagged reviews are evaluated by our moderation team.

Legal Protections

Retail Tenants Together is protected by the Communications Decency Act of 1996 (47 U.S.C. Sec. 230), which provides federal immunity to platforms for content submitted by third-party users. Anyone who attempts to sue us for user-submitted reviews risks financial sanctions and reimbursement of our attorneys' fees.

These guidelines are provided for informational purposes only and do not constitute legal advice.

Reservation of Rights

Retail Tenants Together reserves the right to remove any content deemed inappropriate, defamatory, obscene, harassing, threatening, hateful, discriminatory, or otherwise in violation of our Terms of Use. We also reserve the right to provide content to authorities and take appropriate action when content threatens violence or bodily harm.