I live in a private, gated apartment complex. Yesterday, I discovered the business card of one of your brokers, Monika Smutko, inserted into just about every vehicle in our lot, including my own. I spotted at least a few dozen, though there were likely many more. I'm not sure if she is a resident here or somehow gained access, either way this level of solicitation is entirely unprofessional, and I hope it does not represent this Re/Max office. Please discourage your brokers from soliciting in this manner.

Kay ALWAYS made herself available for home tours. Her and the staff at Bates Realty’s attentiveness was incredible. Kay exhibited killer knowledge of the area, trends and negotiating acumen. We have referred her to all of our friends!

Mrs. Bates and her staff made my needs a priority, they provided me with exceptional customer service. I am grateful that I was able to purchase my condo with their company. As a first time home buyer I was nervous, but they guided me through the entire purchase process. The real estate knowledge that was provided to me was straightforward and I am so thankful, that I will not hesitate to call Mrs. Bates again!

Kay is a leader in real estate, she is passionate about her craft, and I feel so lucky that she was willing to work with me. She sets the bar for professionalism, communication, and care. Kay thoughtfully explained every step of the selling process to me and did a great job of both listening to, and answering, all of my questions and concerns. She would even check in with me occasionally anticipating that I might have new questions. She is a fantastic communicator which is one of the most important skills when it comes to buying and selling real estate. I sat back and let Kay take care of all the details for me and I am so grateful to her. I personally would not use another agent other than Kay because in my mind she is clearly the best.

Kay Bates took on a very challenging listing and worked the deal with absolute commitment and professionalism. She sold the property faster than I would have expected and at great price. A very gifted real estate broker here.