The Roof Masters
Vista, CA
The Roof Masters provides comprehensive residential and commercial roofing services, including new installations and repairs. They serve properties throughout San Diego County and Southern California, holding a GAF Master Elite® contractor status.
5 Reviews
★★★★★
My house roof needed attention and I decided to hire The Roof Masters. I’m really happy I did because they did an amazing job overhauling my roof. From start to finish, the process was smooth, organized and completely stress free. The team delivered exactly what they promised, completing the job on schedule with great attention to detail. It’s been some time since the work was completed with zero issues. Their professionalism and quality workmanship truly stand out. Highly recommend!
★★★★★
Roof Masters had one of the lowest bids I received. We have a steep mansard roof where the shingles were starting to deteriorate. They were very quick - they started Thursday morning at 7AM and finished by Saturday at 2PM. They cleaned up everything thoroughly. My only (very minor) complaint might be that they didn't put all of the outdoor furniture back where it was! Photos are before and after.
★☆☆☆☆
Awful experience! There was an unsupervised non English speaking crew and they did over $10000 damage to my property! They left it trashed with nails that punctured 4 tires and put me weeks behind schedule. They were to “match paint on the fascia repairs and caused me to have to paint all the trim. They threw away my satellite dish, broke two fights a landscape wall and an outlet cover.
They have refused to put in a claim with their liability insurance company & told me I had to pay the balance and sort it out with their insurance of they would file a lien.
I picked this company because they claimed to be the top roofer in the region but I should have looked at their worst reviews instead of the best ones.
★★★★★
Had 2layers of old roof removed and a new roof installed. I have a twin house so my neighbor did hers also. They replaced over 2000 sq feet in 2 days. Great company. The men were friendly and courteous. They worked fast and neat. I highly recommend this company. I over did the estimates and got about 12. Roofmasters had the best price and longest warranty. 40 years on labor 50 on materials. Most of the roofers give a 10 year warranty. Rigo was project manager. Save yourself some time and just call roof masters. You won’t be disappointed. It looks great
★★★★★
After discovering we had a leak in our roof that damaged the ceiling drywall inside our home, my contractor recommended I contact The Roof Masters to get a quote to repair the leak and interior drywall. I contacted The Roof Masters shortly after and met with Chris Lugo who investigated the damage, educated us on how to make the repairs, demonstrated the quality of the products they use and then quickly provided a quote to get all of the work completed.
As good consumers, we got several quotes from other businesses and though it took us abut a month to make a decision, Chris frequently checked back to make sure we had all of the information we needed. It was interesting to me that he was not aggressive in any way, with respect to trying to get our business. His honest and polite demeanor is what really “sold” us (along with the product they represent).
Once we decided to move forward, we were asked to pay a deposit (which the other companies would have required as well, to commit to a schedule) and we were then very quickly added to their calendar.
Our site coordinator, Luis, led a team of 6 people who showed up on a Monday morning. The job was to include removing/reinstalling solar panels, removing all the very old tiles, replacing some wood boards and installing the new roof system. I was incredibly surprised to see how fast they worked together. The whole job was done in under 3 business days.
Chris and Karen (who works in the office) both kept us up to date on the process and what to expect at each step. I’ve provided some before and after pictures.
Once the roof work was completed, Jorge was sent over, with proper notice, to begin the three-day process to repair the ceiling drywall – including removal of damaged areas and some insulation. He did not rush any of the steps. Instead, he took time to make sure he aired out the area, let installation of new drywall dry and then returned to paint. Jorge took great care to keep any mess contained to one area, leaving the area clean every day. I was amazed at how methodical and careful he was and today, one cannot tell there was ever any damage.
The Roof Masters’ entire team was fantastic beginning to end. They are courteous and easy to communicate with and from our perspective provided excellent value. I would very much recommend them for the services they provide.