I originally moved into this property 349 S La Fayette park pl during the pandemic when my one-bedroom unit was priced at $1600 month-to-month. At the time, it seemed reasonable and manageable. However, after several years of residing here, I can confidently say the experience has deteriorated to the point where the stress and ongoing issues far outweigh any initial affordability. I no longer live here obviously. Below are the top three reasons I would strongly advise potential renters to reconsider: 1. Poor Sanitation & Persistent Roach Infestations Cleanliness has been an ongoing concern throughout the property. Despite attempts to address it, the complex consistently struggles with roaches and overall lack of upkeep. It creates an uncomfortable and unsanitary environment that no tenant should have to tolerate. 2. Unresponsive & Unprofessional Management Communication with management is extremely difficult. Emails frequently go unanswered, concerns are dismissed, and professionalism is lacking across the board. Simple issues often take excessive time to resolve—if they’re addressed at all. Residents deserve better support and accountability. 3. Questionable Charges & Untrustworthy Practices There have been multiple instances of unexplained fees, inconsistent billing, and overall disorganized management of tenant accounts. It creates a sense of distrust and frustration. Renters should not have to worry about being overcharged or misled regarding their financial obligations. Overall: While the price was initially appealing during the pandemic, the ongoing problems make this property impossible to recommend. For your peace of mind, cleanliness, and financial security, I would strongly encourage looking elsewhere.

EDIT: Since posting this review, the CEO stepped in, and the regional manager was finally able to help us resolve the issue below. We’re very grateful to have it resolved, though it’s unfortunate that it took a negative review to get the needed support. Unfortunately since taking over our apartment unit a lot has changed in the quality of service and communication we've received. I've been trying since January to solve an error in a charge and have been met with great nice professional people, an absolutely no path to resolution or actual movement. It's been six months of the most pleasant "we're looking into it, we're working on it". At this point it's clear they're just trying to have me give up on the $500 dollars they're trying to charge us retroactively for rent.

I’ve had an amazing experience with Bell Property Management! From the very beginning, their team has been professional, responsive, and incredibly helpful. They truly go above and beyond to make sure everything is handled smoothly—whether it’s routine maintenance, communication, or addressing questions quickly. The staff is friendly, approachable, and genuinely cares about their residents and properties. What sets Bell apart is their attention to detail and commitment to providing excellent service. They make the process of renting and living here stress-free, which is rare to find in property management. If you’re looking for a company that combines professionalism with a personal touch, Bell Property Management is the one to trust. I highly recommend them!

I've had a great experience with Bell Properties as my property management company. The team is responsive, professional, and always quick to address any issues or maintenance requests. Brian was a pleasure to work with. Communication is clear and consistent, and they’ve made the process of renting and living at the property smooth and stress-free. Highly recommend them for both tenants and property owners!

Bell Properties managed a commercial property in Arcadia for me for about five year, beginning with its purchase through its sale about six months ago. Having worked with property management companies across the country for many years, I can say with confidence that Bell Properties is the best. They exceeded my expectations during the entire time we worked together and excelled in the areas most important to me -- cost-effectiveness, attention to detail, clear and timely communication, accurate accounting, and a highly competent team that consistently went the extra mile. Living on the East Coast, having such a reliable and proactive partner managing my asset in California gave me peace of mind, reduced the need for trips to California, and made the challenge of absentee ownership significantly easier. I wouldn't hesitate to work with them again.